Zurich Insurance · 2 days ago
Auto Claims Specialist II
Zurich North America is a leader in risk management, currently hiring an Auto Claims Specialist II to join their Auto Bodily Injury Team. This role involves managing commercial line auto claims of low to moderate complexity, adhering to claims-handling protocols, and delivering customer-focused service.
Financial ServicesInsuranceProductivity Tools
Responsibilities
Under moderate supervision, the Auto Litigation Claims Specialist II will manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits
This includes auto property damage and injury claims both litigated and non litigated, uninsured and underinsured motorist claims
This role adheres to established claims-handling protocols, delivering efficient, customer-focused service
Qualification
Required
Bachelor's Degree with 3+ years of experience in Claims or Insurance OR
Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance OR
Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office
Preferred
3–5 years' experience handling commercial auto litigated claims
Experience managing bodily injury and litigated claims
Familiarity with uninsured and underinsured motorist coverage
Strong verbal and written communication skills
Proven analytical, critical thinking, and problem-solving abilities
Effective time management, prioritization, and multi-tasking skills
Experience working collaboratively within a team and building cross-functional relationships
Proficiency in explaining complex financial and/or actuarial concepts
Ability to assess scope and exposure for moderately complex claims
Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
Skill in developing and executing negotiation strategies for claim resolution
Benefits
Short-term incentive bonus of 10%
Competitive pay and comprehensive benefits for employees and their families
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Recent News
Morningstar.com
2026-01-19
2026-01-07
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-26
Company data provided by crunchbase