TreeHouse Foods · 20 hours ago
Specialist, Customer Service & Fulfillment
De Forest, WI
Full-time
Hybrid
Entry, Mid Level
$16.35/hr - $30.29/hr
2+ years expTreeHouse Foods is a leading manufacturer of private label packaged foods and beverages. The Specialist, Customer Service & Fulfillment will serve as a liaison between customers and internal teams, ensuring seamless order processing and enhancing customer satisfaction across various channels.
HospitalityFood and BeverageManufacturingSnack Food
Responsibilities
Provide exceptional customer service across multiple channels, addressing inquiries and issues promptly and effectively
Develop and maintain relationships with key internal and external partners to foster collaboration and resolve customer needs
Understand and execute the end-to-end sales process, from order entry to shipment
Perform order-entry functions manually or via EDI, ensuring timely and accurate processing of all orders
Utilize SAP and Business Intelligence (BI) tools to monitor inventory and order history, providing exception-based recommendations for order management
Identify and resolve issues affecting overall customer service, aiming to positively influence key performance indicators
Use sound judgment when making service-oriented decisions that may have financial implications
Generate and analyze reports to provide insights into customer service metrics and order fulfillment efficiency
Undertake additional projects and tasks as assigned to support the department's goals and initiatives
Other assigned duties
Qualification
Required
Minimum of two years' experience in customer service, preferably within a related field
Strong written and verbal communication skills are essential
Ability to make sound, service-oriented decisions with financial implications
Flexibility and adaptability to work effectively in a high-change environment
Must be able to read and communicate effectively in English
Ability to manage multiple tasks while maintaining attention to detail and a high degree of accuracy
Preferred
Bachelor's degree in Supply Chain, Business Administration, or a related field is preferred
Proficient in Microsoft Office; knowledge of SAP is preferred
Benefits
Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
401(k) program with 5% employer match and 100% vesting as soon as you enroll.
Comprehensive paid time off opportunities, including immediate access to two weeks of vacation (increasing to three weeks after just three years of service), five sick days, two emergency days, parental leave and 11 company holidays (including two floating holidays).
Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
Access to our wellness and employee assistance programs.
Company
TreeHouse Foods
TreeHouse Foods rises above to provide quality food products primarily for the private label and foodservice industries.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-11-10Acquired
2005-06-28IPO
Leadership Team
Steven Oakland
President and Chief Executive Officer
Recent News
2026-02-07
FoodProcessing.com
2026-02-05
Food Business News
2026-02-03
Company data provided by crunchbase