Lutheran Health Network · 23 hours ago
Personal Computer Tech
Fort Wayne, IN
Full-time
Onsite
New Grad, Entry Level
0+ years expLutheran Health Network is seeking a Personal Computer Technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. The role includes installing, troubleshooting, and repairing equipment to ensure optimal functionality.
Responsibilities
Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners
Installs and maintains hospital IT systems, networking equipment, or telecommunications systems
Assists with troubleshooting software and network based issues
Moves IS assets and coordinates all equipment moves with other service departments as needed
Ensures information security by securely disposing of devices with local hard drives
Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners
Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security
Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets
Provides high quality customer service
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment
Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment
Ability to install and configure various types of software, including network monitoring tools and diagnostics software
Strong attention to details
Ability to troubleshoot customer issues
Ability to work independently and be a team player
Ability to work in a fast-paced environment
Excellent customer service skills
Ability to solve technical problems quickly and efficiently
Preferred
Associate Degree in computer science, electrical engineering, telecommunications or related field
certification in Certified Electronics Technician (CET)
0-1 years of experience with hospital information systems
Company
Lutheran Health Network
Lutheran Health Network is a family of more than 6,000 employees, physicians, advanced practice providers and volunteers dedicated to providing compassionate, quality care with the best possible experience to every patient, every time.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Colby Trane
Assistant Chief Nursing Officer
Katie Wilson
Account Executive-Medpartners
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