Butler/Till · 1 day ago
Trainer, Client Success and Sales
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $90K/yr
5+ years expButler/Till is a results-driven marketing agency offering collaborative client experiences and proprietary technology. The Trainer, Client Success & Sales role focuses on designing and delivering training programs to enhance client experience and improve sales performance through effective knowledge transfer and continuous learning initiatives.
Marketing
Hiring Manager
Sean D'Abreu, M.S.Ed, SPHR
Responsibilities
Deliver modular training across various digital marketing, sales and client success topics including individual programs
Gather learner feedback and performance data to iterate curricula and close skill gaps; maintain versioned documentation aligned with blueprint owners and last-updated dates
Design Learning Materials: Prepare training manuals, e-learning modules, and other instructional resources
Facilitate Workshops: Lead interactive sessions that promote knowledge retention and practical application
Evaluate Effectiveness: Use feedback, assessments, and performance metrics to measure training impact and make improvements
Create learning and development frameworks/best practices to be utilized by teams
Keep up-to-date with industry trends, adult learning principles, and new technologies in training delivery
Operationalize onboarding and providing guidance to ensure clarity, ownership, and progress tracking
Serve as a trusted advisor on Digital Marketing, Client Success, and Effective Sales Techniques
Evaluate training effectiveness through participant and leadership feedback and assessments to ensure continuous improvement of training programs
Support ongoing learning initiatives and provide coaching to employees as needed
Develop Digital marketing experience in current and future employees through a variety of learning experiences
Maintain accurate training records and reports to track employee progress and development
Collaborate with team members to enhance the overall training strategy and implement new training technologies
Develop and Deliver Continuing professional development: Create engaging training programs (in-person and virtual) on topics such as leadership, compliance, technical skills, and soft skills
Incorporate program-specific onboarding touchpoints after initial onboarding sessions
Create opportunities for additional learning and development team’s real workflows through collaboration with multiple departments and teams
Partner with Client Success leadership to define enablement metrics and dashboards; standardize reporting to inform coaching and leadership decisions
Qualification
Required
Bachelor's degree in marketing, business communication, or education
5+ years designing and delivering training for client-facing roles in digital marketing or sales (SEO, Paid Search, social/content)
2+ year designing in-person, online and hybrid training
5+ Years working in client-facing roles in customer service or digital marketing
Strong communication/coaching skills: active listening, storytelling, and client-ready presentation skills
Preferred
Master's Degree in marketing, business or education
Proficiency in learning management systems (LMS) and virtual training tools
Outside sales experience
Benefits
ESOP (employee stock ownership plan)
An annual bonus
Full benefits package
Paid time off benefits, including 100% paid parental leave
Company
Butler/Till
Butler/Till is a media agency that knows the difference between impressions and connections.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Jones
Chief Executive Officer
Scott Chapman
Chief Financial Officer
Recent News
2026-01-21
2026-01-06
Rochester Business Journal
2025-12-27
Company data provided by crunchbase