Event Staff (Day Shifts, PT) (Ushers, Ticket taker, & Guest Services) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Bon Secours Wellness Arena · 1 day ago

Event Staff (Day Shifts, PT) (Ushers, Ticket taker, & Guest Services)

Bon Secours Wellness Arena is seeking energetic individuals with a love for customer service and live entertainment. The Event Staff will assist in various guest service areas, providing exceptional service and ensuring guest safety during events.

EventsMedia and EntertainmentSports

Responsibilities

Perform tasks of Ticket Taker, Security, Ushering, Greeter, Guest Services, and Crowd Management
Provide exceptional front-line guest service throughout the event
Safely and accurately assist guests with entry, seating, and other destination points throughout the venue
Remain focused during high-crowd activity always ensuring guest safety and crowd management
Keep aisles and egress areas clear, clean, and safe at all times
Work with supervisors to identify and resolve issues
Stand or sit alertly at established checkpoints and actively assist guests and secure restricted areas
Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc
Many tasks involve maneuvering stairs repeatedly and standing for extended periods at a time
Most tasks involve exposure to loud noises and low-level lighting during some point throughout work activity; Also possible exposure to extreme temperatures (hot or cold)
Most functions/tasks involve exposure to crowds while performing job tasks
MUST: Enjoy the energy and excitement of live sports and entertainment involving large crowds
MUST: be comfortable with basic technology - comfortable navigating websites for monthly scheduling, regular email communications, and mobile app usage for timekeeping

Qualification

Customer service experienceCrowd managementBasic technology proficiencyOutgoingReliableDependableCalm under pressure

Required

At least 18 years old with a High School diploma or equivalent GED
Available for weekday day time shifts
Available to work a flexible schedule including nights, weekends, and holidays
Ability to remain calm, composed, and focused during high activity, (noises, crowds, and low, high, and inconsistent lighting)
Ability to remain alert to surroundings and be proactive to potential concerns; Able to think quickly under pressure

Preferred

Two (2) years of customer service experience gained through employment, internship, and/or volunteering, preferred
Outgoing, Reliable, Dependable, Dependable and Dependable
Outgoing, approachable, and seeks opportunities to engage our guests. Understands and practices Excellent Customer Service
Enjoy the energy and excitement of live sports and entertainment events with large crowds

Benefits

PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! (must work a minimum 2 shifts per month)
Pay Frequency : Bi-weekly; Direct Deposit required.

Company

Bon Secours Wellness Arena

twittertwittertwitter
company-logo
Bon Secours Wellness Arena is a sports and entertainment venue.