eTeam · 11 hours ago
Administrative Services / Clerical - Customer Service Representative 4
Peoria, IL
Contract
Onsite
Mid LeveleTeam is seeking a Customer Service Representative 4 to join their team in Peoria, IL. The role involves adding new card holders, reconciling accounts, creating reports, and assisting with leave of absences while maintaining effective communication with employees at all levels.
Information Technology
Responsibilities
Adding new card holders to summaries and balancing summaries
Reconciling accounts
Creating reports for adding receipts, expense types, and itemizations
Responsible for refunds
Keeping an eye out for activations and providing activation tips
Assisting with leave of absences
Email communications and MS Teams messages to employees (entry level all the way up to Presidents levels)
Adding daily numbers and new cardholders to summaries
Submitting terminations
Add files to bank summaries
Answering emails on aged and aging expenses
Answering questions about procurement card and travel card
Qualification
Required
High school diploma or GED required
Customer service related experience required
MS Excel capability
Strong communication skills (written and verbal). Ability to assist unsatisfied customers in a positive manner. Responses should be professional and business appropriate
Self-starter with strong initiative. Little to no follow-up required
Able to easily identify what work should be prioritized
Candidate will be working in the credit card company's software
MS Excel (Pivot Table, V-Lookup knowledge is required)
Team player. We have a high functioning team environment and need a candidate that can contribute effectively
High level communication skills (verbal and written)
High level confidentiality
Preferred
Associates degree preferred
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
Founded in 1999
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Chief Customer Officer
Recent News
2025-11-19
2025-08-21
Company data provided by crunchbase