Professional Services Consultant, Software Trainer jobs in United States
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Ministry Brands · 5 days ago

Professional Services Consultant, Software Trainer

positionAlpharetta, GA
timeFull-time
remoteHybrid
seniorityEntry Level
date1+ years exp

Ministry Brands is a leading provider of SaaS operational management systems and digital engagement tools. They are seeking a Professional Services Consultant, Software Trainer to ensure successful implementation and utilization of their solutions by clients, delivering consultative training and maintaining effective communication with clients.

Software

Responsibilities

Update and deliver best practice documents and user guides to clients
Monitor on-demand training progress and provide support as needed
Deliver consultative training sessions, both virtually and in person, ensuring clients effectively leverage purchased solutions to meet their goals
Offer strong presentations on product features and best practices
Utilize verbal and written communication skills to engage with clients at all levels and in various group sizes
Work with clients to address concerns or issues
Serve as a product Subject Matter Expert (SME) across various domains such as accounting, non-profit, API, etc
Apply adult learning theory and training competencies to design and deliver effective training programs
Quickly learn and adapt to multiple software tools to better assist clients

Qualification

Software trainingConsultative trainingAdult learning theorySoftware navigationPresentation skillsConflict resolutionProblem-solvingTraining methods familiarityCommunication skillsDocumentation skills

Required

Minimum of 1 year of experience in software training or consulting
Bachelor's degree in Education, Training, or a related field, or an equivalent combination of education and work experience
Strong presentation skills and the ability to communicate effectively with a variety of audiences
Adept at conflict resolution and problem-solving
Comfortable working independently and taking initiative
Ability to learn and navigate multiple software tools
Familiarity with traditional and modern training methods and techniques

Preferred

Working knowledge of Shelby Financials and/or other Ministry Brands church operations software

Benefits

Robust healthcare options
Flexible paid time off
Paid parental leave
Mental health support
Professional development reimbursement
Employee Recognition & Rewards

Company

Ministry Brands

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Ministry Brands is a family of Christian software companies across North America
dateFounded in 2012
location
Lenoir City, Tennessee, USA
people-size501-1000 employees
web-link
https://www.ministrybrands.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Insight Partners
2021-12-30Acquired
2017-01-01Series Unknown
2015-10-31Series Unknown

Leadership Team

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Chris Bacon
Chief Executive Officer
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Recent News

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2025-09-12
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AvidXchange, Ministry Brands enter exclusive partnership
2025-08-08
Company data provided by crunchbase