American Electric Power · 3 hours ago
Billing Representative
Corpus Christi, TX
Full-time
Onsite
New Grad, Entry Level
$22.14/hr - $27.67/hr
0+ years expAmerican Electric Power is a dedicated energy company committed to delivering safe, reliable, and innovative energy solutions. They are seeking a Billing Representative to perform basic administrative duties, assist with document processing, and handle customer inquiries while maintaining department productivity.
Clean EnergyEnergyEnergy ManagementFinancial Services
Responsibilities
Under close supervision perform basic, routine administrative duties following well defined, standard procedures
Assist with document processing
Assist in compiling special reports and request information from other areas
Assist in filing and retrieval of information in both hard copy and electronic formats
Answer telephone, take messages, and communicate via email (Microsoft Outlook) as necessary
Receive and distribute incoming and outgoing mail
Use keyboard (computer) to enter data, perform calculations and/or retrieve information
Use 10-key calculator
Operate a wide variety of electronic and mechanical office equipment
Complete daily billing workflows, usage history requests, and reports
Perform repetitious tasks with accuracy
Listens to and understands written and verbal instruction
Communicates effectively with coworkers and other employees and/or customers outside work area
Answers phone calls clearly and with a friendly, helpful tone
Records messages accurately with appropriate information
Works effectively and productively with others, and actively helps others with assignments as necessary to maintain department productivity
Answers customers' questions but knows when appropriate to refer questions or issues to others
Actively learns the function of the department and each employee's responsibility to assist customers more effectively
Exhibits concern and sensitivity to others
Applies basic education and training in job responsibilities and assignments
Asks questions when unsure of how to handle an assignment
Demonstrates ability and initiative to handle assignments beyond the basic, routine level
Qualification
Required
High school or GED
At least six months' experience in utilizing administrative office procedures, practices, and equipment
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing
Must have good analytical and problem-solving skills
Must be proficient in MS Excel and 10-key calculator
Must have a positive attitude and be self-motivated
Must be detail oriented and accurate
Must be punctual, flexible, and adaptable to ever changing demands and workloads
Must be able to travel in order to attend meetings, training, and other company requirements
Must be available to work overtime during excessive workload times and/or during storm restorations
Must be able to handle stress and a demanding workload
Must have a basic understanding of the deregulated electric Texas market
Must be able to see information on computer screen and use computer keyboard
Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings
Must be able to sit for long periods of time (min of 8 hr shifts)
Benefits
Comprehensive benefits package
Company
American Electric Power
American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers.
10001+ employees
H1B Sponsorship
American Electric Power has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (14)
2023 (32)
2022 (24)
2021 (15)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$5.03BKey Investors
GRIP ProgramInvenergy
2025-11-25Post Ipo Equity· $3.5B
2023-10-19Grant· $27.8M
2023-08-16Post Ipo Equity· $1.5B
Leadership Team
William Fehrman
President and Chief Executive Officer
Charles E Zebula
Executive Vice President and Chief Financial Officer
Recent News
The Motley Fool
2026-01-11
2026-01-09
The Motley Fool
2026-01-09
Company data provided by crunchbase