Hamilton County, Indiana · 4 hours ago
IV-D Receptionist-Caseworker-Legal Secretary
Noblesville, IN
Full-time
Onsite
New Grad, Entry Level
$26.96/hr - $26.96/hrHamilton County, Indiana is one of the fastest growing and wealthiest counties in the Midwest, seeking an IV-D Receptionist/Caseworker/Legal Secretary for the Prosecuting Attorney/Child Support department. The role involves establishing and enforcing child support orders, handling incoming calls, processing applications, and maintaining case information while communicating with various stakeholders.
Government Administration
No H1B
Responsibilities
Answer incoming calls
Obtain orders from order book twice per week
Open files in Intact and scan in Intact
Hand Address Mail
Obtain certified orders and pay records
Assist in verifying insurance availability for the children on our files
Receives and processes applications for enforcement of child support orders, including entering information in Indiana Support Enforcement Tracking System (ISETS) on computer, preparing legal documents, calculating arrearage, scheduling non-compliance and paternity hearings and DNA tests, and preparing income withholding orders
Researches location of non-custodial parents through U.S. Postal Service, employers, and/or locator services. Updates case information on computer daily
Communicates/corresponds regularly with custodial and non-custodial parents, Indiana Child Support Bureau, Indiana Child Support Alliance, Indiana Division of Family and Children Services, and other counties and states in requesting/providing information regarding cases. Forwards case files to other counties as needed when custodial parent moves
Prepares and processes Uniform Interstate Family Support Act (UIFSA) forms and forwards to other states. Responds to UIFSA requests by opening files, enforcing orders, and filing documents with court
May periodically attend job-related training/conferences
Performs related duties as assigned
Qualification
Required
High school diploma or GED
Working knowledge of department policies and procedures, and ability to apply such knowledge to a variety of interrelated processes, tasks and operations
Working knowledge of ISETS and UIFSA and related terminology, and ability to prepare and process case documents and maintain accurate computer records
Ability to type with speed and accuracy, and properly operate a variety of standard office equipment, including computer, printer, telephone, fax machine, calculator, and copier
Working knowledge of standard English grammar, spelling and punctuation, and ability to effectively communicate orally and in writing with co-workers, other County departments, custodial and non-custodial parents, child support agencies, and other counties and states, including being sensitive to professional ethics, gender, cultural diversities and disabilities
Ability to understand and follow oral and written instructions, and appropriately respond to constructive criticism
Ability to work alone and with others in a team environment, and maintain appropriate, respectful interrelationships with co-workers
Ability to provide public access to or maintain confidentiality of department information/records according to state requirements
Ability to work on several tasks at the same time, often under time pressure, and complete assignments effectively amidst frequent distractions and interruptions
Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons
Ability to comply with all employer/department personnel policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct
Ability to occasionally travel out of town for training, sometimes overnight
Company
Hamilton County, Indiana
An Official site for Government of Hamilton County, Indiana. This is a limited public forum.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase