Spring Health · 1 week ago
Lead Product Manager, Growth, Care Continuity
New York (Hybrid)
Full-time
Hybrid
Senior Level, Lead/Staff
$182K/yr - $209K/yr
7+ years expSpring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Lead Product Manager will be responsible for driving growth, engagement, and retention with a focus on care continuity for higher-acuity members, owning the strategy and success metrics to improve member experience in care.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Own the growth strategy for Care Continuity, defining how Spring Health improves activation, session attendance, retention, and progression through care for complex, high-acuity members
Identify, prioritize, and test growth levers across the member journey (e.g., patient onboarding, scheduling, care plan adherence, between-session engagement, transitions between phases of care)
Build and maintain a continuous experimentation roadmap, partnering with data, engineering, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact
Define and own growth KPIs (e.g., activation, attendance, retention, utilization, longitudinal engagement), ensuring metrics reflect both business outcomes and clinical intent
Translate clinical constraints and care models into scalable growth systems, balancing personalization with repeatability
Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement
Partner closely with clinical, legal, and compliance teams to ensure growth initiatives respect acuity, safety, and regulatory requirements
Collaborate with other PMs to ensure growth initiatives are cohesive across Specialty Care programs and aligned with broader Care and company-level objectives
Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization
Raise the bar for growth thinking within the Growth organization, embedding experimentation, learning velocity, and outcome-driven decision-making into how teams operate
Qualification
Required
7+ years of product management experience, with demonstrated ownership of growth-oriented product areas or portfolios
Proven experience as a Growth PM, owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products
Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts)
Experience operating in regulated or high-stakes environments (healthcare, fintech, education, etc.) strongly preferred
Deep analytical fluency, with the ability to construct strong hypotheses, conduct hands-on analyses with data directly, and connect behavioral data to product decisions
Comfort navigating ambiguity and making tradeoffs between growth velocity, clinical integrity, and user trust
Demonstrated ability to influence senior stakeholders and align teams without formal authority
Excellent communication skills, with the ability to clearly articulate growth strategy, insights, and tradeoffs
Fluency with Looker, Mixpanel, Iterable, and/or Eppo
Preferred
Experience operating in regulated or high-stakes environments (healthcare, fintech, education, etc.) strongly preferred
Experience leveraging AI, automation, or personalization systems to improve engagement and retention is a strong plus
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase