SDLC Technologies · 2 hours ago
Audio Visual Technician
Longmont, CO
Full-time
Onsite
New Grad, Entry LevelSDLC Technologies is seeking an Audio Visual Technician to provide support for video conferencing and event services. The role involves troubleshooting video conferencing issues, processing service requests, and ensuring maximum uptime for video conferencing environments.
Information Technology & Services
Responsibilities
Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing
Troubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues
Process service requests within the Video and Event Services area
Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms
Schedule, setup, and disconnect video conferences for internal and external meetings
Work with 3rd party vendors to troubleshoot issues and perform root cause analysis
Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services
Conduct equipment audits including c-suite spaces
Qualification
Required
Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing
Troubleshoot and resolve video conferencing and event service incidents, including RMA's, and hardware/software issues
Process service requests within the Video and Event Services area
Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms
Schedule, setup, and disconnect video conferences for internal and external meetings
Work with 3rd party vendors to troubleshoot issues and perform root cause analysis
Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services
Conduct equipment audits including c-suite spaces
Company
SDLC Technologies
In today's fast-paced digital landscape, finding the right talent for your IT projects can be a daunting task. That's where we come in.
Founded in 2012
51-200 employees
H1B Sponsorship
SDLC Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase