CentralAir · 2 days ago
Office Assistant/Receptionist
Medford, NY
Part-time
Onsite
Entry Level
$21/hr - $25/hr
3+ years expCENTRAL AIR SYSTEMS Inc. is a mid-sized HVAC company serving Suffolk County, and they are seeking a detail-oriented Office Assistant/Receptionist to join their team. The ideal candidate will provide office support, assist in daily operations, and ensure exceptional customer service.
ManufacturingSales
Responsibilities
Receive incoming calls from customers
Take down details of the call and route accordingly
Find customer accounts in our software & pair with person on the phone
Provide exceptional customer service and support
Assist the office manager and service manager with calls to and from customers
Filing of previous jobs and service tickets
Perform data entry tasks accurately. (Enter bills, warranty registration, update customer details)
Qualification
Required
Strong organizational skills with attention to detail
Proficient with computers and our internal software program (We will train on the software)
Ability to provide a pleasant and positive experience for the customer over the phone
Education: High school or equivalent (Required)
Data Entry: 3 years (Required)
Answering Phones/Customer Service: 3 years (Required)
Driver's License (Required)
Preferred
Prior experience in customer service or support is a plus
Knowledge of QuickBooks
Working in an HVAC or Service Business: 3 years
Benefits
Flexible schedule
Company
CentralAir
Centralair tries today harder than never to be the provider of solutions of reference in the field of pneumatics and compressed air.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase