City of Virginia Beach · 23 hours ago
ECCS Training Coordinator #48284
Virginia Beach, VA
Full-time
Onsite
Mid, Senior LevelCity of Virginia Beach is seeking an ECCS Training Coordinator to oversee and coordinate departmental training functions within the Department of Emergency Communications and Citizen Services. The role involves managing training programs, supervising personnel, and ensuring training standards align with departmental goals and best practices.
GovernmentTourismTravel
No H1B
U.S. Citizen OnlyHiring Manager
Melinda C.
Responsibilities
Organize, implement, and evaluate training programs across all ECCS divisions
Supervise training personnel and oversee training schedules and standards
Develop, review, and maintain training curriculum, lesson plans, and instructional materials
Track training effectiveness and identify improvement needs
Ensure training standards are met
Coordinate initial, remedial, refresher, and recertification training
Review, interpret, and assist with development of training-related policies and directives
Collaborate with operational leadership to identify training needs and address performance trends
Maintain accurate training records, documentation, and reports
Represent ECCS on City, regional, and state committees related to training or emergency communications
Provide leadership support during emergency situations, major incidents, or City-wide events
Provide supervisory oversight for personnel to ensure adherence to laws, regulations, policies, and procedures
Provide management oversight of other ECCS divisions as assigned
Qualification
Required
Oversee and coordinate departmental training functions within the Department of Emergency Communications and Citizen Services (ECCS)
Ensure the effective and efficient delivery of emergency 9-1-1, non-emergency public safety, and 311 citizen services
Manage and evaluate ECCS training programs
Supervise training personnel
Ensure training standards align with departmental goals, City standards, and best practices
Ensure divisional training operations align with departmental goals through strategic planning, policy implementation, staff development, quality assurance, and collaboration with internal and external partners
Assume command of the department in the absence of the ECCS Director and/or Deputy Director
Organize, implement, and evaluate training programs across all ECCS divisions
Supervise training personnel and oversee training schedules and standards
Develop, review, and maintain training curriculum, lesson plans, and instructional materials
Track training effectiveness and identify improvement needs
Ensure training standards are met
Coordinate initial, remedial, refresher, and recertification training
Review, interpret, and assist with development of training-related policies and directives
Collaborate with operational leadership to identify training needs and address performance trends
Maintain accurate training records, documentation, and reports
Represent ECCS on City, regional, and state committees related to training or emergency communications
Provide leadership support during emergency situations, major incidents, or City-wide events
Provide supervisory oversight for personnel to ensure adherence to laws, regulations, policies, and procedures
Provide management oversight of other ECCS divisions as assigned
Automatic disqualifiers include conviction of any felony, conviction of any offense involving moral turpitude, conviction of any Class 1 or Class 2 misdemeanor, adult commission of undetected crimes of a serious or repetitive nature, two or more convictions of driving under the influence of drugs or alcohol, conviction or admission of illegal possession or use of illegal drugs, any punitive discharge from the military, untruthfulness or intentional withholding of information, intentional failure to follow directions in the testing process, and pending litigation or prosecution for criminal offenses
Company
City of Virginia Beach
City of Virginia Beach is a one among the tourist attraction in United States due to coastal line bordering the city.
Founded in 1963Virginia Beach, Virginia, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Carlos Aiken
Deputy Chief Technology Officer
Bojan Duric
Chief Data Officer
Recent News
GlobeNewswire
2025-12-10
The Virginian-Pilot
2025-10-15
Company data provided by crunchbase