INFORMATION TECHNOLOGY SPECIALIST II jobs in United States
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California Department of Tax and Fee Administration · 5 hours ago

INFORMATION TECHNOLOGY SPECIALIST II

The California Department of Tax and Fee Administration (CDTFA) is seeking an Information Technology Specialist II to lead a team of analysts in supporting complex information technology systems. This role involves managing web services to ensure high-quality and accessible online customer services for stakeholders and the public, as well as advising on new technologies and implementing strategic direction for web services.

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Growth Opportunities

Responsibilities

Leading a team of analysts performing technical and analytical activities in support of the most complex information technology systems
Ensuring that CDTFA and BOE websites deliver and maintain high-quality, accessible, and comprehensive customer services
Implementing customer changes and recommending strategic direction for web services
Advising executives on new technologies and new state services and directions
Establishing and enforcing website standards and methodologies
Managing web content and coordinating the implementation of new online services
Directing staff and collaborating with CDTFA, BOE, and other State of California executives, technical and business managers, IT specialists, business users, and end users
Managing projects to test, document, design, and improve the usability and accessibility of website content and online services
Representing the CDTFA on statewide and inter-agency initiatives to improve the State of California web presence and online services

Qualification

Web services managementProject managementTechnical analysisUsability improvementCustomer service focusTeam leadershipCommunication skills

Required

Under general direction of the Information Technology Manager I, the Information Technology Specialist II (IT Spec II) is responsible for leading a team of analysts performing a wide variety of technical and analytical activities in support of the most complex information technology systems to ensure that the California Department of Tax and Fee Administration's (CDTFA) and Board of Equalization's (BOE) websites deliver and maintain high-quality, accessible, and comprehensive customer services for all stakeholders and the public at large
Responsibilities include implementing customer changes, recommending strategic direction for web services, advising executives on new technologies and new state services and directions, establishing and enforcing website standards and methodologies, managing web content, and coordinating the implementation of new online services
The incumbent will direct staff and work with CDTFA, BOE, and other State of California executives, technical and business managers, IT specialists, business users and end users to manage projects to test, document, design, and improve the usability and accessibility of each website content (Internet and Intranet) and online services
In addition, the incumbent will represent the CDTFA on statewide and inter-agency initiatives to improve the State of California web presence and online services

Benefits

Reliable income
Stable benefits
Work-life balance
Paid holidays
Advancement opportunities

Company

California Department of Tax and Fee Administration

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CDTFA makes life better for Californians by fairly and efficiently collecting the revenue that supports essential public services.

Funding

Current Stage
Late Stage

Leadership Team

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Jason G. M.
Chief Financial Officer
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Scott C.
Chief Information Officer
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