Hoosier Energy · 2 weeks ago
Billing Analyst - Hybrid Remote
Bloomington, IN
Full-time
Hybrid
Senior Level
5+ years expHoosier Energy is a utility company seeking a Billing Analyst to manage and ensure the accuracy of monthly billing processes. The role involves data collection, software management, and providing technical support to members and staff regarding billing inquiries.
Electrical DistributionEnergyEnergy ManagementRenewable Energy
Responsibilities
Develops, produces and distributes member system monthly billings in conjunction with the Senior Billing Analyst. Assures that billing is of highest quality and accuracy and produced in a consistent, timely fashion in compliance with company policies. Understands, maintains and properly applies tariffs and contracts. Works with Senior Billing Analyst and/or Department Manager to anticipate and resolve issues with staff and/or members. Establishes and maintains a 100% back-up capability of the billing process
Performs monthly data collection ensuring accurate data to support billing and other internal/external uses. Works directly with operational technicians to assure accurate and timely data collection. Supports maintenance and implementation of software and hardware for systems. Keeps abreast of current and future metering/monitoring technologies. Establishes and maintains a 100% back-up capability of the data collection process
Maintains tools and processes used by the GandT, members and end-consumers to review and analyze data including MV-WEB, Members Only Site items related to billing, and other information. Establishes and maintains a 100% back-up capability of the analytical tools control and support
Provides technical and analytical support and advisory services to member, company and third party staff related to billing questions and analysis. Supports the Senior Billing Analyst and/or Department Manager in analysis related to load and billing information. Performs other tasks as assigned by Department Manager
Assists members with questions and troubleshooting of bills, tools for review of loads and bills and interpretation of tariffs. Proactively communicates with the members regarding ideas relative to billing and customer service to develop and respond to special billing and information needs. Provides education and training for members and company staff concerning billing issues as requested by the Department Manager and/or Senior Billing Analyst. Serves on committees and represents the Power Network on billing and data collection issues as directed by Department Manager and/or the Senior Billing Analyst. Responsible for the training of any Associate Billing Analyst personnel
Qualification
Required
Bachelors degree in related field minimum
In lieu of degree, an additional 10 years relevant experience may be considered
5 years experience with electric utilities, with 5 years specific knowledge and hands-on working experience with MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing processing minimum
Ability to communicate with individuals at all levels and work as part of a team
Strong written and oral communication skills
Ability to manage multiple projects with varying scopes and timelines
Ability to exercise flexibility to work effectively in a changing environment
Strong problem solving and decision making skills to identify, anticipate and resolve problems at hand
Intermediate computer skills
Strong customer orientation
General understanding of electric utility metering technology and telemetry
Preferred
Project and program management experience preferred
Company
Hoosier Energy
Hoosier Energy is an electric cooperative that generates and transmits wholesale power and services to the distribution cooperatives.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
U.S. Department of Agriculture
2024-09-05Grant
Leadership Team
Donna Walker
Chief Executive Officer
Recent News
Inside INdiana Business
2025-10-15
2025-02-16
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