Intercom · 4 days ago
Senior Community Events Marketing Manager
San Francisco, CA
Full-time
Hybrid
Senior Level
$143K/yr - $177K/yr
5+ years expIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As the Senior Community Events Marketing Manager, you will be responsible for shaping community marketing strategies and managing in-person events to raise awareness of AI Agents and accelerate adoption.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Own Fin Meetups and events that support our Community strategy
Identify opportunities to connect in-person events with our online Community strategy
Own all aspects of event management including partner coordination, venue selection, AV production, signage, logistics, onsite requirements, vendors and budget
Collaborate with marketing teams to leverage other assets for events
Develop brand-focused metrics to demonstrate the impact of your events
Evaluate new opportunities, such as a community-hosted meetup program and Fin Meetups at external events
Qualification
Required
5+ years of events marketing experience at a technology company, preferably in a community-oriented role
Independent project driver who delights in organizing and executing with high attention to detail
A generalist who is willing to apply themselves to any area to ensure success, and enjoys converting ambiguous opportunities into clear impact
AI-first marketer who already uses AI wherever possible to help evolve their function
Strong stakeholder management skills, comfortable setting expectations and keeping teams on track
A clear and proactive communicator who can concisely craft messages to internal and external stakeholders, including presenting to leadership teams
Understand brand awareness metrics, and can demonstrate the impact of your events
You understand the AI market and the topics customer service and product leaders are interested in
Preferred
Experience with Salesforce, Marketo and Intercom is a bonus
Benefits
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, Chairman, and Co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase