The Vitamin Shoppe · 2 weeks ago
Manager, Operations (Monday - Thursday)
Ashland, VA
Full-time
Onsite
Mid, Senior Level
5+ years expThe Vitamin Shoppe is a company focused on health and wellness, seeking an Operations Manager for their Ashland, Virginia Distribution Center. The Operations Manager will oversee a specific process in a high volume distribution center, ensuring timely and accurate product receipt and order fulfillment while motivating associates and driving continuous improvement.
Dietary SupplementsOnline PortalsRetail
Responsibilities
Ensure the timeliness, quality and effectiveness of all processes performed within a given area of responsibility
Review opportunities for continuous improvement of warehouse processes
Identify key variables that influence the workflow process and develops and implements changes, enhancing workflow optimization
Effectively manage associates, by creating and sharing a common vision and direction, and an understanding of the organization’s strategy
Motivate associates to ensure that predetermined safety, quality, speed, and cost standards are achieved and exceeded
Deliver results in support of the company’s strategy and expectations
Ensure compliance with OSHA, EPA and any other relevant regulations
Ensure safety and good housekeeping practices
Prepare and submit daily and weekly reports including Timecards
Make decisions regarding daily manpower requirements based on volume
Ensure uniform execution of policies and procedures
Maintain good associate relations and adherence to policies and procedures, working with HR in the administration of company performance management processes as required
Assure that machinery, equipment and facilities are properly maintained for efficient production
Maintain daily contact with warehouse General Manager regarding issues or concerns
Prepare, deliver, and administer performance appraisals for associates
Assist and provide assistance to other warehouse operations departments to facilitate achievement of warehouse operations goals
Establish performance goals for associates and department to support achievement of warehouse operations goals. Develop team communication to provide department performance updates
Perform other duties as assigned
Qualification
Required
Bachelor's Degree or equivalent combination of intellectual instruction and work experience
Knowledge of warehouse processes, practices and tools
Basic computer skills to include MS Word, Excel and Outlook
5+ years supervision in a high volume, multi-shift, order fulfillment warehouse/distribution center
Demonstrated ability to develop and maintain positive associate relations including the handling of associates under high-stress situations
Able to multi-task with extreme attention to detail
Punctual, accountable, reliable and professional
Able to work independently and manage time effectively
Excellent interpersonal and communication skills both written and oral with the ability to communicate across vertical and horizontal lines
Good organization and follow-up skills
Be comfortable working with a multicultural staff
A team player
Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results
Preferred
Forklift Certification and Material Handling Equipment experience
Benefits
Competitive wages and benefits
Company
The Vitamin Shoppe
Since 1977, The Vitamin Shoppe® has been dedicated to helping you become your best self, however you define it.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-04-16Private Equity
2025-04-16Acquired
2009-10-28IPO
Leadership Team
Sharon Leite
Chief Executive Officer and Board Director
Mike Forbes
Chief Strategy Officer & Executive Vice President
Recent News
2026-02-03
Company data provided by crunchbase