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ApTask · 1 month ago

ServiceNow Event Management Integration Specialist

Durham, NC

Full-time

Onsite

Mid Level

$60/hr - $75/hr

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. They are seeking a skilled ServiceNow professional to implement and configure Event Management integration with Microsoft System Center Operations Manager (SCOM), ensuring seamless event ingestion and alerting within the ServiceNow platform.

Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Configure ServiceNow Event Management to receive and process alerts from SCOM

Set up MID Server and Event Connector for secure communication between SCOM and ServiceNow

Define and implement event rules, alert correlation, and deduplication logic

Map SCOM alerts to appropriate CI classes in the CMDB for accurate impact analysis

Create operational dashboards and event filters for real-time monitoring

Collaborate with infrastructure and monitoring teams to validate event flow and troubleshoot integration issues

Document integration steps, workflows, and best practices for ongoing support

Qualification

ServiceNow Event ManagementSCOM architectureMID Server configurationCMDB relationshipsEvent correlation rulesServiceNow Certified Implementation SpecialistITOM Suite knowledgeTroubleshooting skillsITIL Foundation knowledgeCommunication skills

Required

Hands-on experience with ServiceNow Event Management and IntegrationHub

Strong knowledge of SCOM architecture and alerting mechanisms

Familiarity with MID Server configuration and event connectors

Understanding of CMDB relationships and impact analysis

Ability to design event correlation rules and remediation workflows

Excellent troubleshooting and communication skills

Preferred

ServiceNow Certified Implementation Specialist – Event Management

ITIL Foundation level knowledge

Experience with other monitoring tools (e.g., Cisco DNA, ServiceNow Client, Dynatrace) and integrations with ServiceNow

Knowledge of ITOM Suite (Discovery, Service Mapping)

Benefits

Subsidized insurance coverage

Company

ApTask

ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.

Founded in 2010

Iselin, New Jersey, USA

201-500 employees

http://aptask.com

H1B Sponsorship

ApTask has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2020 (1)

Funding

Current Stage

Growth Stage

Leadership Team

Taj Haslani

Founder

Recent News

ApTask helps develop, hire young professionals

2024-02-20

Company data provided by crunchbase