Front Desk Assistant jobs in United States
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HUMETRYC · 1 day ago

Front Desk Assistant

HUMETRYC is seeking a Front Desk Assistant to provide first-point-of-contact support to clients and visitors. The role involves managing communications and performing key administrative tasks while ensuring adherence to internal protocols.

Management Consulting

Responsibilities

Answer and manage incoming phone calls in a professional and courteous manner
Route inquiries according to established procedures and protocols
Receive and document client information from the firm in compliance with internal guidelines
Complete and maintain required forms for permit and service-related processes
Accurately record time spent per client in the internal system
Assist with service billing, retainers, and basic collections follow-up
Manage calendars, tasks, and reminders using Outlook
Organize and maintain digital files in Google Drive
Follow up on pending requests and administrative tasks in a timely manner

Qualification

Customer ServiceMicrosoft OfficeTask ManagementGoogle DriveProfessional Phone HandlingProactiveFluent EnglishDetail-orientedProblem-solving

Required

Strong customer service orientation
Highly organized and detail-oriented
Proactive with a strong sense of urgency
Effective problem-solving skills
Fast-paced, driven, and results-oriented
Proficient in Microsoft Office
Fluent English (required for interaction with government agencies)
Experience with Google Drive
Professional phone handling skills
Task and calendar management using Outlook
Familiarity with Carbonite (training provided by the engineering team)

Preferred

Previous experience in reception, front desk, or administrative roles
Time tracking and client-based time entry experience
Exposure to service billing, retainers, and collections processes
High School Diploma or some college coursework (administrative or related fields preferred)

Company

HUMETRYC

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Humetryc fue fundada en 1999.

Funding

Current Stage
Early Stage
Company data provided by crunchbase