Plymate, Inc. · 1 day ago
Service Representative
Plymate, Inc. is a family-owned business dedicated to providing tailored solutions for customer image and safety needs. The Service Representative will manage customer accounts, deliver uniforms and facility products, and ensure client satisfaction while adhering to company standards.
Responsibilities
Delivering and maintaining uniforms and facility-related products according to customer needs
Managing customer accounts
Addressing service inquiries
Ensuring timely deliveries
Maintaining accurate records
Building strong relationships with clients
Ensuring their satisfaction while adhering to company standards
Qualification
Required
Customer Service and Relationship Management skills to ensure excellent customer interactions
Strong Communication and Interpersonal skills to collaborate with clients and team members effectively
Problem-Solving and Organizational skills to address client inquiries and maintain account accuracy
Attention to Detail and Time Management abilities to ensure punctual deliveries and precise record-keeping
A valid driver's license and a clean driving record
Flexibility and ability to work independently in an on-site capacity
High school diploma or equivalent
Preferred
Previous experience in customer-facing roles
Additional relevant certifications