Pyramid Consulting, Inc · 5 days ago
Field Engineer
Atlanta, GA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $28/hrPyramid Consulting, Inc. is a leading Airlines organization, and they are seeking a Field Engineer for a 12+ month contract opportunity. The role involves providing service and support during field visits, diagnosing technical problems, and building relationships with customers.
ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
Responsibilities
Provides service and customer support during field visits or dispatches
Diagnoses errors or technical problems and determines proper solutions
Produces timely and detailed service reports
Documents processes
Collects and analyzes performance data to provide technical assistance
Ties workflow to schedule
Accurately documents solutions related to complex issues
Creates workaround procedures when standard procedures have failed and ensures issues are resolved
Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
Builds positive relationships with customers
Ability to use a ladder
Qualification
Required
Provides service and customer support during field visits or dispatches
Diagnoses errors or technical problems and determines proper solutions
Produces timely and detailed service reports
Documents processes
Collects and analyzes performance data to provide technical assistance
Ties workflow to schedule
Accurately documents solutions related to complex issues
Creates workaround procedures when standard procedures have failed and ensures issues are resolved
Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
Builds positive relationships with customers
Ability to use a ladder
Troubleshooting skills (hardware/software), Windows 10/11 workstations and peripheral knowledge
Basic Network/server and application knowledge (Office 365, Outlook, etc.)
Update asset management systems
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
Founded in 1996
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase