Technical Support jobs in United States
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The Reynolds and Reynolds Company · 18 hours ago

Technical Support

The Reynolds and Reynolds Company is seeking a Product Support Specialist to assist clients and field associates with technical issues related to Key Control systems. The role involves troubleshooting various technical problems and developing problem resolution and customer service skills through hands-on training and mentorship.

AutomotiveRetailSales
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H1B Sponsor Likelynote

Responsibilities

Troubleshooting issues that may occur with PC systems, proprietary software, peripheral hardware, operating systems, networks, RFID and GPS technologies at client sites

Qualification

TroubleshootingPC skillsTechnical documentationCustomer serviceProblem-solvingVerbal communication

Required

High school diploma or GED
Problem-solving skills
Customer Service Experience and/or Professional verbal communication skills

Preferred

Phone support and/or technical support experience, a plus
Troubleshooting and PC skills, a plus
Technical documentation skills, a plus

Benefits

Medical, dental, vision, and life insurance
Company contributions to your HSA
6% match on 401 (k)
Paid time off
Onsite dining facility offering complimentary breakfast and lunch
Fitness center
Onsite medical center
A wide variety of sports and social leagues to participate in after work
Volunteering initiatives through our Associate Foundation

Company

The Reynolds and Reynolds Company

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Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

H1B Sponsorship

The Reynolds and Reynolds Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Eric Edwards
Executive Vice President - Chief Technology Officer
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Sheri Robinson
Chief Financial Officer
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Company data provided by crunchbase