FIS · 3 days ago
Site Reliability Engineer Senior - (AWS, Terraform)
FIS is a leading fintech solutions provider that is seeking a Senior Site Reliability Engineer to implement and support Treasury and Payment solutions in Public Cloud environments. The role focuses on building software solutions for platform infrastructure, improving reliability and performance, and providing operational support for large distributed software applications.
BankingFinancial ServicesFinTechPayments
Responsibilities
Build software solutions and systems to manage platform infrastructure and applications
Partner with development teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, and capacity planning
Improve reliability, quality, and time-to-market of our suite of software solutions
Build monitoring that alerts on symptoms rather than on outages
Run the production environment by monitoring availability and taking a holistic view of system health
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
Provide primary operational support and engineering for multiple large, distributed software applications
Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service level objectives
Partner with stakeholders to design and deliver a reliable, scalable, secure, and performant platform
Stay current on technical trends to suggest innovative tools and approaches to problems
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Identify and resolve problems promptly to meet and improve service levels and standards
Qualification
Required
4 to 8 years of experience in IT operations, infrastructure management, or related technical roles
Public Cloud (AWS) – Hands-on experience with AWS services for infrastructure and application hosting
Infrastructure as Code (Terraform) – Strong experience in writing and managing Terraform scripts for provisioning cloud resources
Containerisation & Orchestration – Kubernetes (EKS) deployment and management experience
Observability & Monitoring – Proficiency with tools like CloudWatch, Grafana, Prometheus, and Splunk for monitoring and alerting
Scripting & Automation – Ability to automate tasks using Python, PowerShell, and Bash
Operating Systems – Solid experience with Windows and Linux environments
DevOps & CI/CD – Working knowledge of DevOps practices and CI/CD pipelines (e.g., Jenkins, GitHub Actions, or similar)
IT Operations & Support – Strong troubleshooting skills for production environments, including application and system components
Problem Analysis & Resolution – Skilled in diagnosing and resolving failures in applications and infrastructure
Documentation & Communication – Ability to create technical documentation and communicate effectively with technical and non-technical stakeholders
Excellent Soft Skills – Analytical, decision-making, problem-solving, time management, and customer service skills
Preferred
ServiceNow – Experience using ServiceNow for ticket and incident management
Harness.io – Familiarity with Harness.io for CI/CD deployments
Azure Cloud – Exposure to Microsoft Azure services
Certifications – AWS or Azure certifications
Serverless Computing – AWS Lambda experience
Database Knowledge – PostgreSQL administration or development experience
Domain Knowledge – Understanding of Capital Markets and financial services industry
Event Correlation & Analysis Tools – Experience with IT event correlation and analysis software
Disaster Recovery/Business Continuity – Familiarity with DR/BC planning and support
Leadership & Mentoring – Ability to guide junior technical staff and act as a mentor
Benefits
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
H1B Sponsorship
FIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Recent News
Payments Dive
2026-01-16
Electronic Payments International
2026-01-15
Company data provided by crunchbase