Crossing Hurdles · 11 hours ago
Travel Clerk | Remote
Crossing Hurdles is seeking a Reservation and Transportation Ticket Agent / Travel Clerk to contribute to the development of realistic task content for reservation and ticketing workflows. The role involves designing occupation-specific questions, translating operational processes, and collaborating with research teams to ensure content accuracy and relevance.
Responsibilities
Design occupation-specific questions and scenarios based on real-world reservation, ticketing, and travel coordination experience
Apply professional insight to create realistic task content reflecting booking workflows, scheduling, fare rules, and customer interactions
Translate operational processes, system usage, and decision-making scenarios into structured prompts
Contribute practical examples that reflect day-to-day challenges in transportation and travel services
Collaborate asynchronously with research teams to refine content for clarity, accuracy, and relevance
Qualification
Required
Professional experience working as a Reservation and Transportation Ticket Agent or Travel Clerk
Strong written communication skills to clearly express workflows, policies, and customer service decisions
Access to a desktop or laptop computer
Comfortable working independently in a remote, project-based environment
Availability to commit at least 15 hours per week for the duration of the project
Company
Crossing Hurdles
At Crossing Hurdles, we specialise in customised recruitment and staffing solutions designed to drive success for businesses and professionals.
Funding
Current Stage
Early StageCompany data provided by crunchbase