WOOD Federal Solutions · 2 days ago
System Administrator Level 2 (Infrastructure Operations)
Fort Meade, MD
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $215K/yr
10+ years expWOOD Federal Solutions is seeking a System Administrator to support their technology operations. The role involves managing and maintaining critical IT systems, ensuring security, stability, and performance while providing Tier 1 and Tier 2 support to users.
ConsultingInformation TechnologySecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualification
Required
Bachelor's degree in a technical discipline from an accredited college or university is required
Five (5) years of additional SA experience may be substituted for a bachelor's degree
Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
Three (3) years of experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools
Preferred
Three (3) years of experience with the following tools is strongly preferred: ELK, Tripwire, VMware, RedHat SELinux security tool suite
Benefits
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
Professional Development: Opportunities for training, certifications, and career advancement.
Work-Life Balance: Flexible work schedules and remote work options.
Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.
Company
WOOD Federal Solutions
WOOD Federal Solutions, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dr. Margaret Wood, PMP
Chief Executive Officer
Bianca Williams
Chief Financial Officer
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