Festival Foods · 18 hours ago
Wine & Spirits Clerk
US-WI-Eau Claire
Full-time
Onsite
New Grad, Entry LevelFestival Foods is a Wisconsin grocer committed to exceptional service and community support. The Wine & Spirits Clerk is responsible for assisting the Wine and Spirits department, ensuring compliance with company policies, and providing excellent customer service to guests.
CommunitiesFood and Beverage
Responsibilities
Ensures all department standards are being met in the Wine and Spirits department
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
Communicates and works cooperatively with vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations
Provides customer service to guests
Assists guests with finding items they are looking for on sales floor
Takes orders and other special requests
Answers the telephone and assists callers using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
Checks out customer purchases on a cash register
Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
Other duties as assigned
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Qualification
Required
Must be at least 21 years of age in order to sample products sold in the wine and spirits department
Ability to deal tactfully and effectively with customers
Good oral and written communication skills
Thorough understanding of all safety requirements and company safety policies
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises
Requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques
The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
This position requires the employee to have full range of upper body motion in order to occasionally lift stock
Requires the ability to perform repetitive tasks for prolonged periods of time
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment
The position requires the employee to lift up to 50 pounds on an occasional basis
Working conditions consist of occasional exposure to extreme temperatures
Benefits
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
Company
Festival Foods
Festival Foods and our associates believe in community involvement, volunteerism, and Servant Leadership.
Founded in 1946
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-16Acquired
Recent News
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