Maverick Solutions Inc · 1 week ago
Client Service Associate - Entry Level at MSI Inc.
Carmel, United States
Full-time
Onsite
Entry Level
$38K/yr - $56K/yr
1+ years expMaverick Solutions Inc is a fast-growing, innovative event marketing firm specializing in delivering engaging and memorable brand experiences. They are seeking a Client Service Representative to serve as a key point of contact for clients and event attendees, focusing on relationship management, inquiry resolution, and effective communication throughout the event lifecycle.
Business DevelopmentBusiness IntelligenceMarketing
Responsibilities
Serve as the primary point of contact for client inquiries, providing accurate and timely information
Build and maintain strong client relationships by understanding needs, expectations, and event goals
Assist event attendees with questions related to registrations, schedules, and event logistics
Deliver a welcoming, professional, and service-oriented experience to enhance attendee satisfaction
Address and resolve customer concerns efficiently while maintaining a positive brand image
Collaborate with internal teams to resolve issues and ensure smooth event execution
Communicate clearly and professionally across phone, email, and in-person interactions
Keep clients and attendees informed of event updates, changes, and important announcements
Work closely with event coordination and marketing teams to support seamless communication and event delivery
Qualification
Required
1+ year of customer service experience, preferably in event marketing, hospitality, or related industries
Strong verbal and written communication skills with a customer-first approach
Ability to communicate information clearly, concisely, and professionally
Proven problem-solving skills with the ability to resolve issues quickly and effectively
Adaptability and quick thinking in fast-paced, high-energy environments
Strong interpersonal skills with the ability to empathize and build rapport
Commitment to delivering positive, memorable customer experiences
Company
Maverick Solutions Inc
Maverick Solutions Inc. is a dynamic marketing agency based in Indianapolis, Indiana, committed to building strong connections with our clients.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase