Alibaba Cloud · 2 days ago
Business Development Manager-Sunnyvale, US
Sunnyvale, CA
Full-time
Hybrid
Mid, Senior Level
$127K/yr - $208K/yr
5+ years expAlibaba Cloud is a leading cloud computing service provider, and they are seeking a Business Development Manager to establish customer relationships and expand business opportunities. The role involves understanding customer needs, promoting Alibaba Cloud's products, and ensuring customer satisfaction through lifecycle support.
Cloud Data ServicesCloud ManagementData CenterData ManagementFoundational AISoftware
Responsibilities
Customer Relationship Establishment & Business Opportunity Expansion
Proactively gain insights into key industries in the US, Canadian and LATAM markets, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs
Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities
Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion
Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment
Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers' CXOs or decision makers, to obtain critical support in cooperation
Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service, etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner
Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of Solutions Architect, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers
Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuously
Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers
Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system
Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems
Promote rapid iteration of Alibaba Cloud products on the customer-end, and support customers to achieve technical goals
Qualification
Required
Excellent interpersonal communication skills, presentation, public speaking and written communications
At least 5 year of strong sales experience in related field targeting enterprises' and SMEs' IT and technology sectors, with trackable sales records
Strong national wide or regional business communities engagement experiences is a plus
Comfortable working in a global company with culture diversity and fast pace growth
Ability to direct collaborative efforts of resources within a large organization, including internal resources, external resources and other constituent groups as appropriate
Ability to manage change, resolve conflicts and ensure collaboration within teams and/or units; includes maintaining the highest standards of ethical conduct and integrity
Exceptional organizational skills with the ability to manage several projects simultaneously with a sense of urgency
Ability to work in a fast-paced environment. Comfortable in working in a truly global environment, across different time zones
Expect 40% and above business travel
Preferred
Experience with partnership, alliance program and channel platform build in IT and technology sectors is preferred
Company
Alibaba Cloud
Alibaba Cloud develops cloud computing and data management services. It is a sub-organization of Alibaba Group.
10001+ employees
H1B Sponsorship
Alibaba Cloud has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
Alibaba Group
2015-07-29Series B· $1B
2012-09-20Series A· $200M
Recent News
Benzinga.com
2026-01-20
Company data provided by crunchbase