Tryon International Equestrian Center & Resort · 2 weeks ago
IT/AV Technician
Tryon International Equestrian Center & Resort is seeking a skilled Information Technology / Audiovisual Technician to provide technical assistance for audio/video systems, computer systems, and networking. The role involves troubleshooting various IT issues, performing installations, and providing customer support for audiovisual and information technology equipment.
Entertainment
Responsibilities
Ability to handle concurrent requests and multitask
Ability to professionally interact with all areas and levels of the company
Troubleshoot network issues, hardware issues, printer issues, and software issues for a variety of programs and operating systems
Receive calls for assistance from staff by phone, email or in person and to log, resolve, or distribute those calls to the appropriate staff members
Perform hands-on updates, repairs, configuration, and end user training of corporate information technology equipment, to include Computers, Mobile Devices, Multi-Function Copiers, Telecommunication/Collaboration devices, and Audio/Visual technologies
Setup and operate the PA and lighting equipment for live events
Repair and maintain audio equipment
Perform installations involving mounting racks, amplifiers, speakers, and pulling speaker cables
Perform installations involving pulling and terminating CAT cable, as well as setting up and neatly installing electronic components
Qualification
Required
Ability to handle concurrent requests and multitask
Ability to professionally interact with all areas and levels of the company
Troubleshoot network issues, hardware issues, printer issues, and software issues for a variety of programs and operating systems
Receive calls for assistance from staff by phone, email or in person and to log, resolve, or distribute those calls to the appropriate staff members
Perform hands-on updates, repairs, configuration, and end user training of corporate information technology equipment, to include Computers, Mobile Devices, Multi-Function Copiers, Telecommunication/Collaboration devices, and Audio/Visual technologies
Setup and operate the PA and lighting equipment for live events
Repair and maintain audio equipment
Perform installations involving mounting racks, amplifiers, speakers, and pulling speaker cables
Perform installations involving pulling and terminating CAT cable, as well as setting up and neatly installing electronic components
Ability to effectively communicate
Ability to multi-task and work well under pressure
Strong analytical and problem-solving skills
Excellent customer service and interpersonal skills
Excellent organizational and follow-up skills with strong attention to detail
Knowledge of the installation, configuration, and troubleshooting of PC hardware components
Knowledge of and experience with PC and Mac operating systems
Knowledge of various commonly used Windows and Mac OS desktop/server applications
Knowledge of Google applications
Familiarity with supporting and troubleshooting mobile devices
Experience with systems administration, including system maintenance, workstation support, security services, and Active Directory
Familiarity with networking technologies, and network troubleshooting
knowledge of live production
knowledge of audio and video equipment
Competence with hand and power tools
Competence with the installation of audio equipment and electronics
The ability to lift 50-75 pounds on a regular basis
The ability to work outdoors in all seasons, even during inclement weather
The ability to climb ladders and work in high places
High school or equivalent (Required)
Preferred
Associate degree in Computer Science or a related field (preferred)
Live Audio Production
IT / AV: 2 years (Preferred)
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Tryon International Equestrian Center & Resort
Tryon International Equestrian Center & Resort (Tryon International) is the ultimate destination for all who love horses, outdoor living, and an active lifestyle.