KeyMedia Solutions · 1 week ago
Digital Media & Analytics Team Leader
Sioux Falls, SD
Full-time
Onsite
Senior Level
5+ years expKeyMedia Solutions is hiring a Digital Media & Analytics Team Leader to guide the evolution of our Ad Operations function. This leadership role involves managing and coaching the Ad Ops team, ensuring quality and accountability in paid media execution, and participating in the leadership team to support company goals.
AdvertisingDigital MarketingDigital Media
Responsibilities
Manage the day-to-day operations of the four-person Ad Ops team, ensuring work is completed accurately, on time, and aligned with client goals
Coach, mentor, and support Digital Specialists through regular feedback, performance check-ins, quarterly reviews, and clear expectations
Hold team members accountable for deadlines, quality standards, and professional growth
Coordinate onboarding and training for new team members
Serve as the final quality checkpoint for Ad Ops work, catching issues before they reach clients
Assist with issue processing and monitor day-to-day workload distribution, task completion, and capacity to ensure sustainable team performance
Identify risks, delays, or gaps early and proactively communicate with leadership
Partner with Account Services to ensure smooth handoffs, clear communication, and aligned expectations
Maintain strong working knowledge of paid media platforms (search, social, display, video, programmatic) to effectively review work and troubleshoot issues
Provide guidance and feedback on campaign structure, optimization strategies, tracking, and reporting
Ensure the team follows established processes, standards, and best practices across platforms
Drive operational improvements that reduce rework, improve turnaround time, and increase delivery consistency across accounts
Help refine and maintain SOPs, checklists, and quality standards
Support leadership initiatives related to efficiency, training, and performance improvement
Lead development of new service offerings when identified (e.g., SmartSearch, SEO, Social Media Management), including workflow design, scope and deliverables, SOPs, and enablement
Operationalize new services by piloting delivery, training teams, defining quality standards, and building repeatable processes that scale
Continuously refine service delivery models to improve efficiency, performance, and client outcomes as goals shift
Serve as Ad Ops representation on the leadership team, contributing to quarterly and annual planning, company priorities, and execution strategy
Translate business goals into operational plans (capacity, staffing, workflows, timelines) and communicate tradeoffs clearly
Proactively identify delivery, resourcing, and platform risks that could impact revenue, client retention, or reputation—bringing solutions, not surprises
Partner with leadership and Account Services on at-risk accounts, creating recovery plans and ensuring high-confidence delivery
Qualification
Required
5+ years of experience in digital advertising, with hands-on experience across paid search, paid social, and programmatic platforms
Proven people management experience, including coaching, feedback, and accountability
Strong understanding of Google Ads, Microsoft Ads, Meta Ads, and analytics platforms; programmatic experience strongly preferred
Ability to review and assess campaign work at a high level of detail without personally executing every task
Excellent communication skills—comfortable having direct, timely conversations with team members and leadership
Highly organized with the ability to manage multiple priorities, deadlines, and team needs
Analytical mindset with strong attention to detail and quality control
Adaptability and curiosity in a fast-changing digital landscape
Certifications required (or obtained within the first 6 months): Google Analytics 4, Google Ads (Search, Display, Video, Shopping), Google Tag Manager Masterclass for Beginners, The Trade Desk: Programmatic 101, The Trade Desk: Trading Essentials (Kokai)
Benefits
401K with generous matching program
Bonus opportunities
Generous paid time off & holidays
Health reimbursement for medical costs
Company-paid short- and long-term disability insurance
Flexible scheduling
Personal and professional development plan
A close-knit, values-driven company culture
Company
KeyMedia Solutions
KeyMedia Solutions is a digital media firm with the knowledge, experience and direct access to the technology.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Korena Keys
Founder and CEO
Company data provided by crunchbase