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N.C. Department of Information Technology · 3 hours ago

DMV - Program Coordinator I

Mecklenburg County, NC

Full-time

Onsite

New Grad, Entry Level

$38K/yr - $66K/yr

The N.C. Department of Transportation is dedicated to enhancing the economy and vitality of North Carolina through efficient transportation solutions. They are seeking a Program Coordinator I to service customers at the Huntersville Express office, focusing on vehicle registration and related administrative tasks.

Information Technology & Services

Work & Life Balance

Responsibilities

Service customers at the Huntersville Express office in the registering of their vehicles in the state of North Carolina

Issue license plates

Issue crash reports

Provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines

Accept payments for driving license penalties and/or fees

Perform other duties assigned by the manager as required for the functionality of the unit

Qualification

DMV Customer ServiceNorth Carolina Vehicle TitlesData AnalysisPolicy InterpretationComputer ProficiencyMainframe DatabasesOffice Equipment Operation

Required

Bachelor's degree from an appropriately accredited institution; or an equivalent combination of education and experience

Technical and administrative skills

Extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title

Experience with DMV Customer service in Vehicle Services

Working knowledge of North Carolina vehicle titles issuance

Experience issuing license plates, crash reports, dealer/salesman licenses and inventory

Ability to issue license plates, issue crash reports, and provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines

Ability to accept payments for driving license penalties and/or fees

Ability to perform other duties assigned by the manager as required for the functionality of the unit

Preferred

Experience with a personal computer and mainframe databases

Experience operating a calculator, workstation laser printer, fax machine & copier

Experience recording, compiling, summarizing & analyzing data

Experience reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter

Experience explaining & interpreting policies, regulations, & programs