The Boat House Group · 3 months ago
Parts Specialist
Elkhorn, WI
Full-time
Onsite
New Grad, Entry Level
$20/hr - $25/hrThe Boat House Group is expanding their service department and is looking for a Parts Specialist to join their team. The role involves managing marine parts, ensuring efficient inventory control, and providing excellent customer service.
Manufacturing
Responsibilities
A working knowledge of Marine engines and the sub-categories they may fall in to
Familiar with the Suzuki, Yamaha, Mercury and Volvo Penta brands
Greet customer promptly and courteously and present yourself in a professional manner
Working knowledge of marine parts and components and ability to master dealer management software selected by organization
Exhibit proper telephone technique with customers
Process sales from retail customers, suggest additional related parts for completing the repair/sale
Process sales from internal customers
Maintain a courteous and professional working relationship with all members of the organization
Process all paperwork on a timely basis and with accuracy
Assist in efficient inventory control (i.e., daily bin checks, processing, returns, posting, etc)
Track parts and supplies provided to Technicians per Repair Order
Distribute Special Orders promptly and ensure a consistent follow-up policy to relieve inventory
Verify counters, bins, and storage areas are kept clean and uncluttered
Receive and stock items upon shipment arrival
Follow all safety policies and procedures, keeping work areas within your control clean and organized to lessen safety concerns
Assist in maintaining the professional, clean appearance of the parts department, to include but not limited to cleaning public areas
Attend all assigned meetings
Follow all company policies and procedures
Other duties as assigned
Qualification
Required
A working knowledge of Marine engines and the sub-categories they may fall in to
Familiar with the Suzuki, Yamaha, Mercury and Volvo Penta brands
Greet customer promptly and courteously and present yourself in a professional manner
Working knowledge of marine parts and components and ability to master dealer management software selected by organization
Exhibit proper telephone technique with customers
Process sales from retail customers, suggest additional related parts for completing the repair/sale
Process sales from internal customers
Maintain a courteous and professional working relationship with all members of the organization
Process all paperwork on a timely basis and with accuracy
Assist in efficient inventory control (i.e., daily bin checks, processing, returns, posting, etc)
Track parts and supplies provided to Technicians per Repair Order
Distribute Special Orders promptly and ensure a consistent follow-up policy to relieve inventory
Verify counters, bins, and storage areas are kept clean and uncluttered
Receive and stock items upon shipment arrival
Follow all safety policies and procedures, keeping work areas within your control clean and organized to lessen safety concerns
Assist in maintaining the professional, clean appearance of the parts department, to include but not limited to cleaning public areas
Attend all assigned meetings
Follow all company policies and procedures
Other duties as assigned
Benefits
401K
401K Matching
Dental Insurance
Employee Discount
Flexible Spending Account
Health Insurance
Vision Insurance
Company
The Boat House Group
The Boat House is a family-owned multi-store boat dealer & marine services provider that has been serving its local boating communities across the Midwest and Florida for over 30 years.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase