PEG, LLC Careers · 3 weeks ago
HVAC Program Assistant
Arlington, VA
Full-time
Onsite
Entry Level
2+ years expPEG, LLC is a diverse energy efficiency, engineering, environmental, and management consulting firm. They are seeking an HVAC Program Assistant to train field personnel on PEG’s HVAC Grading Program and troubleshoot complex HVAC service calls, ensuring compliance with quality standards and client satisfaction.
Management Consulting
Responsibilities
Manage complex service calls concerning comfort and airflow issues
Ensure thorough training of all assigned personnel in accordance to the ACCA 310 HVAC Grading and Air Balancing Program
Establish and enforce quality standards for the client
Monitor adherence to all phases of the client’s established processes and PEG Programs
Assist in the resolution of any client issues that become apparent during the PEG’s Quality Assurance Period
Ensure the submission of all necessary documentation (including reports and pictures) for all inspections is completed and submitted within the required period
Assist in the completion of any requirements needed for the Quality Assurance Program
Ensure we are maintaining a mutually beneficial relationship between contractors and clients
Ensure adherence to the established ACCA 310 HVAC Grading and Air Balancing Program by contractors and clients
Solicit feedback and provide support to clients for handling contractor conflicts and make final decisions regarding the resolution of issues
Resolve any client conflicts during the inspection process
Follow up with client(s) after inspection to ensure they understand submitted documentation and answer any questions
Ensure clients receive proper training on the ACCA 310 HVAC Grading and Air Balancing Program
Review the client’s feedback with respect to the ACCA 310 HVAC Grading and Air Balancing Program and implement any changes or improvements, wherever necessary
Responsible for documenting any conversations with clients, subcontractors, and/or other parties in situations where there is potential for litigation
Stay current on all codes and code changes and communicate information to management, as necessary
Determine ways to execute all functions of the ACCA 310 HVAC Grading and Air Balancing Program as efficiently as possible, addressing any deficits, controlling cost, and improving client satisfaction
Must have a good working knowledge of the company and the ability to communicate this information to clients and assigned personnel
Ensure that all major client issues are immediately communicated to management
Perform other relevant duties as assigned by the Company
Qualification
Required
Certified HERS Rater
Formal training from a certified HVAC instructor at a technical institute, vocational/trade school, or possess a relevant degree/certification from a college or university
2+ Years of Formal HVAC Training
Strong foundational knowledge of HVAC layout, design, fabrication, and installation
Professional experience in HVAC Service, Install, or Repair experience within Residential and/or Commercial Construction
Must be willing to obtain additional certifications/licenses as required
Valid driver's license, satisfactory driving record, dependable transportation, and the ability to travel daily for long periods to and from job sites
Organized, dependable, self-directed, and able to complete projects with limited supervision
Personable, well-groomed, and have the expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
Ability to read, write, and comprehend technical instructions enough to be able to convey technical information in plain language
Articulate and well-spoken
Ability to describe and explain technical problems and solutions using non-technical terms
Familiarity with Camera/Picture Documentation using iPad and/or iPhone
Ability to use a computer and have familiarity with Microsoft Excel, SharePoint, Microsoft Outlook, and Microsoft Word
Excellent reporting skills, attention to detail, deadline-oriented, data entry management, and time management skills
Willingness to undergo a background check, in accordance with local law/regulations
Preferred
HVAC, EPA CFC 608 Universal, RESNET ACCA 310, or similar certifications preferred but not required
Benefits
Company-issued Gas Card, Toll Pass, & Vehicle Maintenance Allowance (in addition to salary)
Company-issued Uniforms, iPhone/iPad, Field Equipment/Tools including Personal Protective Equipment (PPE)
Flexible Work Schedule – Year Round Employment – No Weekends – Monday to Friday Only!
Paid On The Job Training – Paid Professional Development through Learning/Certification Opportunities including PEG’s HERS & HVAC Grading Certification Training Program
Pay increases available for approved job-related certifications (RESNET/Energy Star/IECC)
20 Annual Paid Days Off (12 Days of Personal Time Off, Birthday PTO, 7 Company Paid Holidays)
401(k) Retirement Plan with up to a 4% company match vested immediately
Company Sponsored Medical Insurance that includes a contribution of up to 50% off the monthly premium
Dental & Vision Insurance, Short-Term & Long-Term Disability, Accident & Pet Insurance, Basic Life & Supplemental Life Coverage
Company
PEG, LLC Careers
Our Culture: PEG promotes a company culture that understands the importance of a “team first” mentality.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase