CFS · 10 hours ago
Insurance Systems Project Analyst (on-site)
Glastonbury, CT
Full-time
Onsite
Mid Level
$120K/yr - $160K/yrCFS is a mission-driven organization that supports professionals in a highly specialized industry. The Insurance Systems Project Analyst will enhance critical operational systems related to policy, claims, and integrations while serving as a liaison between business teams and system vendors.
Human ResourcesStaffing Agency
Hiring Manager
Matt Hughes
Responsibilities
Serve as a primary liaison between business teams and system vendors for enhancements, support, and updates
Understand how policy, claims, and document workflows operate—and translate that into system improvements
Manage system requests, enhancements, backlog refinement, and steering committee sessions
Support key system initiatives including data conversions, system upgrades, and third‑party integrations
Coordinate with internal stakeholders to gather requirements and troubleshoot multi-system issues
Help shepherd major projects from planning through execution, ensuring alignment, communication, and transparency
Contribute to process documentation, training materials, and system best practices
Assist with adjacent systems and cross‑functional technology initiatives as capacity grows
Qualification
Required
Experience in the insurance industry — underwriting, claims, policy operations, or business systems
Background in business systems analysis, systems support, or project coordination
Familiarity with policy and/or claims administration systems (any platform)
Experience with workflows, user requirements, or system/process mapping
Strong communication skills for working with both non‑technical users and technical teams
Ability to learn new systems, troubleshoot issues, and follow data paths across integrated environments
Proficiency with Microsoft Office (Excel and PowerPoint in particular)
A collaborative, proactive mindset and comfort with visible, high-priority work
Preferred
Exposure to data or system conversions
Working with third‑party portals or payment platforms
Vendor management experience
Experience supporting integrated, multi-system environments
Benefits
Low-cost medical, dental, and vision
401(k) with a competitive match
Short- and long-term disability
Health savings account with generous company contributions
Paid volunteer time
Company
CFS
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Casey
CEO, Founder
Company data provided by crunchbase