Nebraska Furniture Mart · 16 hours ago
Contact Center Representative I
Omaha, NE
Full-time
Onsite
New Grad, Entry Level
$16/hr - $22/hr
0+ years expNebraska Furniture Mart (NFM) is a company dedicated to creating a welcoming environment for both employees and customers. They are seeking a Contact Center Representative I to provide exceptional customer service, understand customer needs, and offer solutions to enhance customer satisfaction.
E-CommerceManufacturing
Responsibilities
Provide a world-class customer service experience
Understand customer needs in order to find the right solution
We count on you to be the jack-of-all-trades!
Use your resources internally to exceed customer expectations
Seal the deal and create customers for life
Qualification
Required
Basic computer skills required
Basic knowledge of Word, Excel, Outlook and Internet Explorer
Ability to work night, weekend and/or early morning hours based on business needs
Pre-employment screening includes, but isn't limited to, criminal background check
Preferred
High School Diploma or GED preferred
Positive, upbeat attitude
6+ months customer service experience preferred
Bilingual speaking is bonus
Benefits
Same day pay - access to your earned pay on-demand, when you need it the most
Competitive pay - generous annual increases up to 7%
Inclusive culture – Because everyone who works or shops at NFM should feel right at home
Health, dental, vision, life Insurance, short and long term disability
Paid holidays (upon hire) and paid time off (after 90 days)
Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
Virtual and in-person career development opportunities at all levels
Paid community volunteer opportunities
Tuition Reimbursement
You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option
Company
Nebraska Furniture Mart
Nebraska Furniture Mart is a company which manufactures furniture
1001-5000 employees
H1B Sponsorship
Nebraska Furniture Mart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (30)
2023 (16)
2022 (29)
2021 (16)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Tony Boldt
President and CEO
Doug Hamlin
CFO
Recent News
2025-12-04
Company data provided by crunchbase