Famous Supply · 4 days ago
True Partner Solutions Implementation Specialist
Akron, OH
Full-time
Onsite
Entry Level
2+ years expFamous Supply is a wholesale distributor committed to serving contractors, builders, and remodelers in various segments. They are seeking a True Partner Solutions Implementation Specialist who will be responsible for setting up and supporting Vendor Managed Inventory (VMI) programs at customer locations, ensuring a smooth transition from setup to daily operations.
Heating Ventilation and Air Conditioning (HVAC)Real Estate
Responsibilities
Lead the physical setup of new VMI sites, including space planning, bin labeling, product stocking, and material organization
Work hands-on in warehouse environments to ensure inventory is accurately placed, counted, and documented
Partner with internal teams to coordinate infrastructure setup and initial deliveries for new locations
Provide on-site training and support for customers and branch associates on VMI ordering and operations
Serve as a customer-facing representative, ensuring clear communication and a positive experience throughout the implementation process
Troubleshoot and resolve operational issues quickly to avoid delays in material availability
Ensure a smooth transition from setup to daily operations by preparing sites for ongoing service
Maintain a flexible schedule to accommodate customer needs, including extended hours and periods of heavy travel
Work independently in the field, taking ownership of tasks and delivering results with minimal supervision
Qualification
Required
High school diploma or equivalent
Customer service experience
Warehouse experience, including material handling and organizing
Valid driver's license and ability to travel regionally or nationally as needed
Ability to lift 50 lbs. and work in warehouse environments
Flexibility to travel heavily (up to 100% during new site implementations)
Preferred
2+ years of experience in warehouse operations, inventory management, or supply chain
Distribution and/or wholesale experience
HVAC, plumbing, or building products knowledge
Experience with RF scanners or ERP systems
Benefits
Health, Vision, and Dental Insurance
Paid Time Off (Vacation and Holidays)
Paid Maternity and Paternity Leave
401K Employer Match
Bonus Opportunity
Strong Culture through our 40 Fundamentals
Family Atmosphere
Fitness Reimbursement Program
Associate Referral Bonus Program
Learning and Development Opportunities
Leadership Development Program
Career Growth Opportunities
Company
Famous Supply
Famous Supply is a building materials company providing HVAC, plumbing, and building products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Heldreth
CIO & VP of Technology
Company data provided by crunchbase