Crawford Thomas Recruiting · 1 week ago
Automotive Software Implementation Consultant - Cincinnati Region
Cincinnati, OH
Full-time
Hybrid
Mid Level
$80K/yr - $115K/yrCrawford Thomas Recruiting is seeking an Automotive Software Implementation Consultant to support their client, which provides a dealer management software platform for dealerships. The role involves maintaining client relationships, overseeing onboarding, and providing training and support while requiring significant in-state travel.
Human ResourcesRecruitingStaffing Agency
Hiring Manager
Ryan Ploch
Responsibilities
Manage and oversee all aspects of client onboarding processes
Provide ongoing training to dealership personnel beyond initial program installation
Troubleshoot and resolve technical issues both on-site and remotely
Utilize CRM and Business Intelligence tools for data analysis and process automation
Build trust and develop strong relationships with clients
Deliver on client satisfaction goals and performance targets
Qualification
Required
Excellent time-management skills in an autonomous work environment
Dynamic social and communication skills
Proven track record in SaaS/software account management
Ability to conduct remote training using web conferencing tools
Familiarity with collaborative platforms (Microsoft Teams, Slack, SharePoint)
Highly organized, self-motivated, and a team player
Preferred
DMV or automotive industry background
Proficiency with Salesforce CRM
Benefits
Bonuses/commission
Company
Crawford Thomas Recruiting
Crawford Thomas Recruiting is a nationwide recruiting and staffing firm for a wide variety of professional positions.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
William C. Stonehouse III
Founder, President
Company data provided by crunchbase