SS&C Technologies · 8 hours ago
Graduate Client Services Analyst - 2026
Greater St. George Area
Full-time
Hybrid
New Grad, Entry LevelSS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. They are seeking a Graduate Client Services Analyst to participate in a structured graduate program, where the analyst will build capabilities in client servicing and operations while gaining exposure to various teams.
Cloud ManagementEnterprise SoftwareFinanceFinancial ServicesHealth CareProfessional ServicesSoftwareSoftware Engineering
Responsibilities
Complete structured onboarding and training
Build a strong understanding of Transfer Agency products and processes
Develop confidence in client communication and service delivery
Learn how to manage workload, priorities, and service standards
Receive regular feedback and support from experienced colleagues
Gain exposure to different teams through planned rotations
Complete structured onboarding and training
Build capability through BAU client servicing work under supervision
Gradually take on more complex queries and responsibilities
Gain exposure to escalations and client issue resolution
Begin contributing to service improvement or client experience initiatives
Respond to client queries via phone, email, and workflow systems in a professional and timely manner
Monitor shared mailboxes and workflow queues to ensure queries are tracked and prioritised effectively
Support the coordination of client instructions with internal operational teams
Assist with escalated queries, learning how issues are resolved and prevented
Build an understanding of service standards, SLAs, and regulatory requirements
Develop strong relationships with internal teams and client contacts
Contribute ideas to improve service quality and client experience as confidence grows
Qualification
Required
A bachelor's degree in business, Finance, Economics, Commerce, Accounting, or a related discipline, with a good academic record
An interest in financial services, client servicing, or operations
Strong written and verbal communication skills
Ability to manage tasks, prioritise work, and adapt to changing demands
High attention to detail and accuracy
Confidence in using Microsoft Office applications
A positive attitude, curiosity, and willingness to learn
Alignment with our core values: Excellence, Integrity & Respect, and Teamwork
Preferred
We're looking for strong learners with a client-focused mindset, not finished professionals
Benefits
Flexibility: Hybrid Work Model (6 day per month in the office)
Your Future: Income Protection Insurance
Work/Life Balance: Flexible Time Off
Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial
Founded in 1986
10001+ employees
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO
Leadership Team
Anthony Caiafa
Global CTO / CIO
Brian Schell
EVP, Chief Financial Officer
Recent News
2026-01-16
Business Wire
2025-12-03
Company data provided by crunchbase