Window Genie · 1 week ago
Office Manager/CSR
Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services. As an Office Manager, you are responsible for upholding customer satisfaction and professionalism by managing customer interactions and coordinating with technicians.
ConsumerService Industry
Responsibilities
Receive incoming calls in professional and courteous manner
Learning jobs/services and pricing them over the phone
Customer and job data entry
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service professionals
Speak with customers about additional services
Qualification
Required
Prior experience for a home service provider is a plus
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Professional appearance and personality
Team player who can work independently
Benefits
Benefits package varies by location
Company
Window Genie
Window Genie offers residential and light commercial window cleaning, window tinting, pressure washing and more.