Commercial Banking Business Development Officer jobs in United States
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Citizens · 2 weeks ago

Commercial Banking Business Development Officer

Citizens is a company focused on customer-centric banking solutions, and they are seeking a Commercial Banking Business Development Officer. This role involves identifying and converting prospects into new commercial banking clients while building relationships and developing a strategic pipeline to deliver tailored banking solutions.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Identify and source potential commercial clients through targeted market research, referrals, COI networks, industry intelligence, and event participation
Develop and execute a structured prospecting strategy to build and maintain a high‑quality pipeline of new business opportunities
Initiate contact with senior decision‑makers and collaborate with commercial bankers to assemble the right internal team for each opportunity
Assist in preparing client presentations, pitch materials, and customized solution proposals
Stay current on market trends, competitive dynamics, and industry developments to position the bank as a trusted commercial banking leader
Work collaboratively with Relationship Managers and other internal partners to develop competitive solutions
Actively represent the bank at industry, community, and networking events to enhance brand presence and generate new leads
Demonstrate a highly sociable, engaging, and adaptable approach that thrives in a fast‑paced and evolving business environment
Maintain accurate and timely records of prospecting activity, pipeline status, and outcomes within CRM tools
Meet or exceed established goals, calling activity expectations, and new business development
Success will be measured by the ability to develop qualified leads, close new business, and contribute meaningfully to portfolio growth, and revenue

Qualification

CRM platforms proficiencyCommercial banking sales cycleCommercial banking products knowledgeNetworking skillsPresentation skillsAnalytical capabilitiesListening skillsEntrepreneurial self-starterResilientWillingness to learnTeam playerProblem-solving skillsCommunication skillsDetail-oriented

Required

Minimum 5+ years of successful experience in commercial banking or financial services, sales roles
Strong understanding of commercial banking products, and services
Bachelor's degree in business, finance, or a related field
Demonstrated success in developing and maintaining COI relationships
Prior experience attending and leveraging networking and industry events
Proven ability to collaborate effectively across an organization
Completion of formal sales training is a plus
Willingness to travel for prospect and COI meetings
Proficiency with CRM platforms and prospecting tools
Entrepreneurial self‑starter with a disciplined, resilient, and detail‑oriented approach
Strong understanding of the commercial banking sales cycle, from lead generation to close
Team player and have ability to collaborate internally and externally to win new business
A genuine willingness to learn continuously—products, services, industry trends—and pursue relevant licensing as needed
Excellent verbal and written communication, including strong presentation and negotiation skills
Strong listening skills and strong problem‑solving and analytical capabilities

Preferred

MBA a plus

Company

Citizens

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At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Funding

Current Stage
Public Company
Total Funding
$2B
2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO

Leadership Team

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Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
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Steve Kozek
Head of Commercial Excellence, Senior Vice President
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Company data provided by crunchbase