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Specialty Dental Brands · 1 month ago

Office Manager at Riverstone Orthodontics

Coeur d'Alene,ID,US

Full-time

Onsite

Mid, Senior Level

Specialty Dental Brands is seeking an experienced, organized, and team-oriented Office Manager to lead Riverstone Orthodontics and support excellence in patient care. The role involves overseeing daily office functions, mentoring staff, and shaping the patient and team experience at the practice.

DentalHealth CareHospital

Responsibilities

Oversee the day-to-day administrative operations of the office

Lead, mentor, and support front desk and administrative staff

Ensure seamless patient scheduling, check-in/check-out, and insurance coordination

Monitor office workflows and implement process improvements to increase efficiency

Assist with hiring, onboarding, training, and performance management of team members

Handle patient concerns professionally and help maintain patient satisfaction

Maintain compliance with office policies, HIPAA, OSHA, and regulatory requirements

Work closely with clinical leadership to support cohesive practice operations

Manage vendor relationships and office supplies

Qualification

Office managementPractice management softwareLeadershipDental/orthodontic insurance knowledgeProfessional demeanorCommunication skillsOrganizational skills

Required

Proven experience in dental or orthodontic office management or administrative leadership

Strong organizational, leadership, and communication skills

Proficiency with practice management software and office technology

Ability to handle multiple priorities in a fast-paced clinical environment

Professional demeanor and commitment to delivering excellent patient service

Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined