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KnowBe4 · 6 hours ago

Channel Account Manager (Hybrid)

Clearwater, FL

Full-time

Hybrid

Mid Level

KnowBe4 is a cybersecurity company focused on transforming workforce vulnerabilities into security assets through their AI-driven Human Risk Management platform. The Channel Account Manager will manage and support partner relationships to drive increased deal registrations and customer acquisition, ensuring a positive experience for partners and leveraging marketing tools to enhance sales.

ComputerCyber SecurityNetwork SecuritySecuritySoftware

Growth Opportunities

Responsibilities

Own and manage a large portfolio of established partners

Conduct initial onboarding with assigned partners

Send regular marketing and communications to partner sales reps

Perform brief product demos and partner portal walkthroughs to enable partners

Promote partners to attend partner portal walkthrough webinars

Assist partner adoption of KnowBe4 by adding reps to Partner Portal

Increase partner deal registrations through account mapping

Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads

Close Net New business

Maintain an accurate pipeline and forecasting

Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts

Support direct sales and customer success teams where needed to manage the overall partner relationship

Ensure partner compliance with partner agreements

Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure