Software Guidance & Assistance, Inc. (SGA, Inc.) · 1 month ago
Epic Analyst (Cupid)
San Francisco, CA
Full-time
Hybrid
Mid Level
$70/hr - $95/hrSoftware Guidance & Assistance, Inc. (SGA) is searching for a Cupid Analyst for a Contract assignment with one of their premier Healthcare clients in San Francisco, CA. The role involves supporting clinical applications, analyzing workflows, and providing training and troubleshooting for end users in the cardiology service lines.
Information TechnologyStaffing Agency
Responsibilities
The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application
The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions
Involves the design, building, testing, and implementation of clinical application systems
Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs
Works with clinicians to create or adapt written protocols
Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis
May provide customer service, troubleshooting, and maintenance
Qualification
Required
Cupid certification and a strong Cupid background (implementation as well as support)
Also required to be certified in Radiant and will help support the on-call rotation for both applications
Epic Cupid and Radiant certifications
Company
Software Guidance & Assistance, Inc. (SGA, Inc.)
For more than 40 years, SGA has delivered technology and resource solutions that Fortune 500 organizations, mid-size companies, state and local governments, and higher education institutions rely on to achieve their goals/missions.
Founded in 1981
201-500 employees
H1B Sponsorship
Software Guidance & Assistance, Inc. (SGA, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (19)
2022 (25)
2021 (41)
2020 (44)
Funding
Current Stage
Growth StageLeadership Team
Peter Taylor
CEO
Andrew Gallagher - CCWP
Senior Vice President - Strategic Partnerships
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