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Naturals2Go · 6 hours ago

Account Manager (ROC)

Savannah, Georgia, United States

Full-time

Onsite

Mid Level

$19/hr - $21/hr

Naturals2Go is a company focused on providing high-quality service and support for vending machines. The Account Manager will ensure customer satisfaction by managing accounts, maintaining inventory levels, and resolving issues effectively.

Food DeliveryHealth CareSnack Food

Responsibilities

Service vending machines at customer locations by restocking products, ensuring cleanliness, and performing routine maintenance as needed

Build and maintain strong relationships with customers, addressing their inquiries, requests, and concerns in a professional and timely manner

Manage inventory levels and replenish stock as necessary to meet customer demand and ensure product availability

Track and record inventory usage, sales, and spoilage accurately using company systems or software

Perform regular audits of vending machines to ensure proper functioning and troubleshoot any issues that arise

Remove and dispose of spoiled or expired products according to company procedures and regulations

Collaborate with the operations team to coordinate machine installations, relocations, and removals as needed

Provide training and support to customers on how to use vending machines and troubleshoot basic issues

Proactively identify opportunities to upsell products or services to customers based on their needs and preferences

Maintain a clean and organized work environment, including company vehicles and equipment

Adhere to all safety and sanitation guidelines, including wearing appropriate personal protective equipment (PPE) and following proper lifting techniques

Complete administrative tasks such as recording transactions, preparing reports, and submitting paperwork accurately and on time