TÜV Rheinland Group · 1 day ago
Global Key Account Manager
Home, KS
Full-time
Hybrid
Senior Level
5+ years expTÜV Rheinland Group is one of the world’s leading testing, inspection, and certification service providers. The Global Key Account Manager will develop strategic customer relationships, manage key accounts, and drive business growth through solution-based selling and cross-functional collaboration.
CRMCyber SecurityInformation TechnologyPublic SafetyTest and Measurement
Responsibilities
Identify, qualify, and prioritize key strategic clients and target accounts with high growth potential; proactively establish and develop senior-level relationships to position TÜV Rheinland as a trusted partner and enable solution-based selling
Build, manage, and sustain long-term strategic relationships with senior-level decision makers and key influencers across an assigned portfolio of Key Accounts, ensuring business growth, high customer satisfaction and account retention
Establish and lead a cross-functional “Key Account team”, coordinating internal stakeholders across Sales, Operations, and Technical functions to respond effectively to customer needs and drive account growth
Develop and execute individual Key Account strategies, including annual account plans, revenue targets, and growth initiatives, aligned with TÜV Rheinland’s commercial objectives and endorsed by relevant internal stakeholders
Identify, develop, and successfully close new sales opportunities across TÜV Rheinland’s service and product portfolio, with a strong focus on solution-based selling
Conduct regular strategic and operational reviews with customers’ senior management to understand evolving business needs and translate them into tailored TÜV Rheinland solutions
Proactively initiate and support the development of new services and customer-specific solutions, leveraging TÜV Rheinland’s global capabilities; contribute, where required, to business case development, pricing models, and investment decisions
Lead or support the design and implementation of customer-specific workflows and delivery models, ensuring efficiency, scalability, and alignment with contractual requirements
Serve as the single point of contact for designated Key Accounts, ensuring clear communication, regular engagement with customer stakeholders, and structured internal alignment with TÜV Rheinland service-delivery teams
Develop, negotiate, and manage global and international framework agreements and service contracts, in close coordination with relevant TÜV Rheinland divisions and in accordance with internal governance and approval guidelines
Maintain accurate and up-to-date customer and opportunity data within CRM systems (e.g., Salesforce); leverage CRM tools for customer insights, pipeline management, sales forecasting, and performance reporting
Qualification
Required
University degree in Business Administration, Management, or a related discipline; or
University degree in a relevant technical or professional field aligned with the role's area of activity; or
An equivalent combination of formal education and relevant professional experience
5–10 years of professional experience in Key Account Management, Brand Management, or related roles within the Testing, Inspection, and Certification (TIC) or consulting services sectors with exposure to supply-chain auditing, risk mitigation, ESG, EHS, and Business Excellence advisory and assurance services
Fluency in English is required; proficiency in additional languages is an advantage
Strong working knowledge of MS Office applications and CRM systems, preferably Salesforce.com
Demonstrated hands-on, results-oriented mindset with the ability to operate effectively in dynamic environments
Proven consultative and solution-selling capabilities, including strong negotiation and client-engagement skills
Visionary thinker with excellent verbal and written communication skills
Highly developed interpersonal skills with the ability to build and maintain long-term client relationships
Strong time-management skills with the ability to prioritize competing demands effectively
Willingness and ability to travel up to 50% of working time, including domestic and occasional international travel, to support customer engagement, business development activities, and internal coordination
A valid driver's license is required, with the ability to operate a motor vehicle safely for business-related travel
Must be legally authorized to work in the applicable country of employment
This role may require a combination of office-based, remote, and field-based work, depending on business needs and customer locations
Ability to perform job-related activities that may include prolonged periods of sitting, standing, walking, and occasional lifting of light materials (e.g., laptops, presentation materials). Must be able to travel independently and manage work-related activities while on the move
Ability to effectively use standard business technologies, including laptops, mobile devices, CRM systems, virtual meeting platforms, and productivity software
Must comply with all applicable health, safety, and security policies, including those related to travel, client sites, and workplace environments
Adherence to company policies on confidentiality, data protection, business ethics, and conflict of interest, in line with industry and regulatory standards
Benefits
Multiple health insurance plan options
401(k) with up to 6% company match
Company
TÜV Rheinland Group
TÜV Rheinland Group is a provider of technical services worldwide.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-01-01Acquired
Leadership Team
Corinna Katerkamp
Human Resources Business Partner
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