Discount Tire · 1 week ago
Accounts Receivable Associate
Discount Tire is a growing company that has been in business for over 60 years, promoting from within as they expand. They are seeking an Accounts Receivable Associate who will be responsible for contacting customers for payment status and maintaining accounts receivable records while providing exceptional customer service.
AutomotiveLogisticsRetail
Responsibilities
Contacts customers to secure payment on accounts; escalates issues to Specialists
Prepares collection documentation for referral to collection agency
Troubleshoots and resolves customer inquiries regarding invoice payments, charge backs, returns, bad checks, disputes and reconciliations
Troubleshoots and resolves customer accounts, including but not limited to: clearing invoices in SAP; reviewing and evaluating credit limits, placing accounts on cash on delivery; writing off invoices
Troubleshoots and resolves SAP blocked accounts
Compiles and maintains account receivable records, spreadsheets and reports
Assists customers regarding basic private label credit card inquiries; escalates complex issues to Accounts Receivable Specialist
Assists employees, vendors or customers by answering questions related to accounts, procedures and services
Completes work in a timely and accurate manner while providing exceptional customer service
Other duties as assigned
Qualification
Required
This position requires a minimum of one year Accounts Receivable experience
Experience with SAP or other accounting related software is required
This position also requires excellent communication, interpersonal and customer service skills
Must demonstrate strong attention to detail
Ability to develop professional relationships with cross functional teams
Intermediate level computer experience, including skills with Microsoft Word and Excel, is necessary
The ability to work successfully independently and within a team is necessary
In addition, organizational and problem solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential
Treating others with respect and upholding Company values are key attributes
This position requires a high school diploma or GED
Preferred
Accounts receivable or collections experience is preferred
Additional college level accounting, finance or math classes are beneficial
Company
Discount Tire
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Late StageLeadership Team
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