Appointment Coordinator/ Service Admin jobs in United States
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Lithia & Driveway · 16 hours ago

Appointment Coordinator/ Service Admin

Lithia & Driveway is a leading automotive service company seeking high-performing BDC Representatives/Appointment Coordinators to join their service team. The role focuses on providing exceptional customer service, maintaining follow-up skills, and handling a high volume of calls in a detail-oriented manner.

AutomotiveRetail

Responsibilities

Strong focus on providing best-in-class customer service
Outstanding follow-up skills
Ability to maintain excellent phone etiquette while handling a high volume of calls
Strong communication skills –both verbal and written
Excellent computer skills including CRM proficiency
Highly organized with attention to detail

Qualification

Automotive Service BDCCRM proficiencyCustomer serviceVerbal communicationWritten communicationPhone etiquetteComputer skillsAttention to detailOrganizational skills

Required

Automotive Service BDC experience
Strong focus on providing best-in-class customer service
Outstanding follow-up skills
Ability to maintain excellent phone etiquette while handling a high volume of calls
Strong communication skills – both verbal and written
Excellent computer skills including CRM proficiency
Highly organized with attention to detail
High School graduate or equivalent
18 years or older

Benefits

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Company

Lithia & Driveway

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Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.

Funding

Current Stage
Public Company
Total Funding
$1B
2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO

Leadership Team

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Bryan DeBoer
CEO and President
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Chris Holzshu
Executive Vice President
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Company data provided by crunchbase