PBX Operator Full Time Day Shift jobs in United States
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Kindred · 12 hours ago

PBX Operator Full Time Day Shift

Kindred is a healthcare company that empowers caregivers to provide the best care possible. They are seeking a PBX Operator to operate a telephone switchboard, relay calls, greet visitors, and ensure proper communication within the hospital.

Health CareHospitalRehabilitationTherapeutics
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Work & Life Balance

Responsibilities

Courteously answers, routes and screens outside calls to the proper department or extension number, transfers calls, takes accurate messages and/or holds calls when necessary
Answers and screens in-house calls in order to take phone messages for doctors and staff personnel, requests for pages and to complete calls for patients who may need assistance
Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed
Pages code blue, fire alerts, stat calls, emergency calls, physicians, and staff, per protocol
Informs appropriate personnel of meetings, fire drills, disaster drills and other hospital functions by announcing them over the intercom
Maintains a file of hospital personnel and departments by name and extension number as well as phone numbers of hospitals within the area
Maintains an alphabetical and numerical log of patient names, room numbers and telephone extensions in order to expedite the relaying of calls
Monitors emergency patients when entering the hospital main entrance
Notifies clinical manager when necessary
Receives disaster information, notifies proper personnel and departments
Signals all clear when appropriate

Qualification

Fluent EnglishAttendanceCustomer serviceCommunication skillsInterpersonal skills

Required

High school diploma or equivalent
Must read, write and speak fluent English
Must have good and regular attendance

Company

Kindred’s mission is to help our patients reach their highest potential for health and healing with intensive medical and rehabilitative care through a compassionate patient experience.

Funding

Current Stage
Late Stage

Leadership Team

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America Jones, RN, BSN,MSN, MNSM
Chief Executive Officer
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Andrea White
Chief Executive Officer, Kindred Hospital, Chattanooga
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Company data provided by crunchbase