Fargo Jet Center · 1 week ago
Full-Time - Customer Service Representative
Premier Jet Center, Eden Prairie, MN, US
Full-time
Onsite
Entry Level
$18/hr - $20/hr
1+ years expPremier Jet Center is dedicated to exceptional service and safety in aviation. As a Customer Service Representative, you will provide outstanding service to crew members and passengers, handle payment transactions, and coordinate various travel services.
LogisticsTransportation
Responsibilities
Greeting and assisting customers with warmth and professionalism
Handling payment transactions using our proprietary software
Tracking aircraft fueling, payments, and maintaining cash drawer accuracy
Answering and transferring phone calls with courtesy and efficiency
Coordinating travel services such as hotels, car rentals, and catering orders
Communicating effectively with Aircraft Fuelers and Supervisors about customer needs and aircraft movements
Provide solutions to customer questions and service needs
Maintaining a clean and welcoming lobby area
Supporting additional duties as needed to ensure smooth operations
Qualification
Required
High school diploma or GED (preferred)
1–3 years of experience in customer service
Strong communication skills, both in person and over the phone
Excellent organizational skills and attention to detail
Familiarity with Microsoft Office Suite (Outlook, Word, Excel)
Ability to thrive both independently and as part of a team
Adaptability in fast-paced and changing environments
Must have a clean driving record for the past 3 years
Ability to sit or stand for extended periods
Frequent standing, walking, bending, stooping, reaching, pulling and pushing
Capable of lifting/carrying up to 25 lbs
Benefits
Comprehensive health benefits (Medical, Dental, Vision)
HSA and flexible spending programs
Life and Accidental Death & Dismemberment insurance (100% Company Paid)
Long-Term Disability insurance (100% Company Paid)
401(k) with employer match
Paid time off and paid holidays
Employee Assistance Program (EAP) and Wellness Program
Company
Fargo Jet Center
Fargo Jet Center is an aviation company providing aircraft maintenance and avionics repair services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-05-05
Company data provided by crunchbase