Receptionist/Client Services Professional jobs in United States
cer-icon
Apply on Employer Site
company-logo

H&R Block · 14 hours ago

Receptionist/Client Services Professional

H&R Block is dedicated to providing help and inspiring confidence in clients and communities through innovative and personalized tax solutions. The Receptionist/Client Services Professional is responsible for providing exceptional customer service, scheduling appointments, greeting and assisting clients, and ensuring the smooth operation of the office while supporting tax professionals.

ConsultingRetailService IndustryTax Preparation
Hiring Manager
Christina Dahm
linkedin

Responsibilities

Providing exceptional customer service
Ensuring a welcoming environment for clients
Scheduling appointments
Greeting and assisting clients
Managing client inquiries
Ensuring the smooth operation of the office while supporting tax professionals
Maintaining a high level of organization and professionalism during each client interaction

Qualification

Client ServicesCustomer ServiceCommunicationFinance conceptsOffice managementMultitaskingScheduling softwareTime management

Required

Proficiency in Client Services and Customer Service to deliver high-quality interactions and address client needs effectively
Strong Communication skills to interact clearly and professionally with clients, colleagues, and supervisors
Customer Satisfaction focus to prioritize and maintain positive client experiences and long-term relationships
Basic understanding of Finance concepts to support clients with questions related to tax and financial concerns
Ability to manage time effectively and multitask in a fast-paced office environment
Proficiency in office management practices and familiarity with scheduling software or related tools

Company

H&R Block

company-logo
H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

leader-logo
Andy Phillips
Vice President - The Tax Institute at H&R Block
linkedin
leader-logo
George Agurkis
Vice President, Government Relations
linkedin
Company data provided by crunchbase